LG webOS Box WP402 Signage Media Player

Overview

The LG WP402 webOS Box is a signage media player that runs webOS 4.0 and attaches to existing LG digital signage, adding UHD playback, scheduled content and central management through SuperSign. It has 8 GB memory, built-in Wi-Fi and two HDMI inputs. It suits banks, universities, government offices and retail sites in Qatar that want to update several screens from one place without replacing their displays. Request a quote.

What the WP402 adds to existing LG signage

The LG WP402 webOS Box is a compact media player that runs webOS 4.0 and attaches to existing LG digital signage. It gives the display the platform's content, scheduling and management tools, whatever platform the display originally used. At 258 × 36.5 × 186 mm and 0.87 kg, it can sit behind a screen or on a technical shelf. The unit has 8 GB of memory, of which 4 GB is reserved for the system and 4 GB is available to users, along with built-in Wi-Fi and a temperature sensor.

Playback, layouts and scheduling

The player supports Ultra HD video, which carries four times the pixel count of Full HD, so one box can drive a large panel at high sharpness. Picture-by-picture and picture-in-picture modes divide a single screen between up to four input sources, and up to four video tags can run at the same time. Tile mode can arrange displays in a grid of up to 15 × 15, which suits video walls. The built-in content management software lets staff build playlists and set when each one plays, and gapless playback keeps transitions between clips smooth.

Where it fits in Qatar

A university campus in Education City wanting lobby and corridor screens to show timetables and event notices can set playlists by building and by time slot, then manage them centrally rather than visiting each screen.

A bank branch in West Bay with two or three panels can use a split layout, with rates on one side and a brand video on the other, while keeping the same playlist structure across branches.

A government service centre in Msheireb serving Arabic and English visitors can schedule bilingual announcements and queue information, with updates made from one control point.

Environment, power and planning

The WP402 is rated for operation between 0 °C and 40 °C, at 10% to 80% humidity. Outdoor temperatures in Qatar in summer regularly exceed 45 °C, so the box should sit in an air-conditioned, ventilated room or cabinet, not in an unconditioned enclosure. Describe the location during the free site survey before ordering. Power is built in, with an input of 100-240 V AC at 50/60 Hz, a typical draw of 23 W and a maximum of 27 W. The unit is not OPS compatible and has no OPS slot. Certifications listed are CB/NRTL for safety and FCC Class A and CE for EMC. HDMI-CEC compatibility may differ by equipment, so test it with your display model. The listed variants are WP402-B.AMA and WP402-B.AMI, so confirm which one applies when you request a quote.

Remote controller, power cord, quick start guide, HDMI cable, regulation book and a phone-to-RS-232C gender adapter are included.

Send your display models, the number of screens and the room layout, and request a quote from SmartRooms Qatar. We supply and deliver across all eight municipalities of Qatar, install the equipment professionally, and accept purchase orders and government tenders. Quotations usually follow within one working day.

Highlights

Runs webOS 4.0 and attaches to existing LG digital signage
8 GB memory, 4 GB available to users, built-in Wi-Fi
Ultra HD playback with four times the pixels of Full HD
Picture-by-picture and picture-in-picture for up to four sources
RS232C control of power, brightness and volume on LG displays
Operates 0 °C to 40 °C; 100-240 V AC, 27 W maximum

Estimated timeline

Quotation within 1 working day · delivery timing depends on stock availability, and we confirm it with your quotation.

Specifications

41 specifications · Source: manufacturer · checked Oct 2026

CONNECTIVITY3

Input: HDMI (2), DP, USB 2.0 (2)
Output: HDMI, DP(Daisy chain only)
External Control: RS232C in/out, RJ45 in, IR in

MECHANICAL SPECIFICATION5

Bezel Color: Black
Player Dimension (W x H x D): 258 × 36.5 × 186 mm
Weight (Head): 0.87 kg
Carton Dimensions (W × H × D): 359 x 124 x 314 mm
Packed Weight: 1.77 kg

KEY FEATURE(HARDWARE)1

Key Feature (Hardware): 8 GB (System 4 GB, Available 4 GB), Wi-Fi Built-in, Temperature Sensor, Power Indicator, Local Key Operation

KEY FEATURE(SOFTWARE)20

webOS ver.: webOS 4.0
Embedded CMS: Local Contents Scheduling, Group Manager
Fail over: Yes
Background Image: No Signal Image
Multi-screen: PIP/PBP(4)
Screen Share: Yes
Video Tag: Yes (4)
Play via URL: Yes
Rotation: Screen Rotation, External Input Rotation
Gapless Playback: Yes
Tile Mode Setting: Yes (Max. 15 × 15)
Setting Data Cloning: Yes (RS-232C, Network, USB)
SNMP: Yes
ISM Mode (Image Sticking Minimization): Yes
Status Mailing: Yes
Power Mgmt.: Wake on LAN
Beacon: Yes
HDMI-CEC: Yes*Compatibility may differ by equipment.
SI Server Setting: Yes
webRTC: Yes

ENVIRONMENT CONDITIONS2

Operation Temperature: 0 °C to 40 °C
Operation Humidity: 10% to 80%

POWER2

Power Supply: AC 100-240V~, 50/60Hz
Power Type: Built-In Power

POWER CONSUMPTION2

Typ.: 23 W
Max.: 27 W

CERTIFICATION2

Safety: CB/ NRTL
EMC: FCC Class "A"/CE

OPS Compatibility1

OPS Type Compatible / OPS Power Built In: No / No

SOFTWARE COMPATIBILITY2

SuperSign CMS: Yes
SuperSign Control / Control+: Yes

ACCESSORY1

Basic: Remote Controller, Power Cord, QSG, HDMI Cable, Regulation Book, Phone to RS-232C Gender

Downloads

7 files from the manufacturer

PDF Manuals & guides · Opens on manufacturer site MFL71840103_00_IG_210901.pdf 5.1 MB PDF Manuals & guides · Opens on manufacturer site OM_ARA.pdf 4.0 MB PDF Manuals & guides · Opens on manufacturer site OM_ENG.pdf 3.9 MB URL Manuals & guides · Opens on manufacturer site User Guide PDF Manuals & guides · Opens on manufacturer site webOS4.0_UG_ENG.pdf 4.4 MB URL Software & firmware · Opens on manufacturer site Software & Drivers (support page) URL Software & firmware · Opens on manufacturer site Software & Drivers (support page)

Questions about WP402

What is the LG WP402 webOS Box used for?

The WP402 is a signage media player that runs webOS 4.0 and drives content on LG digital signage. It suits organisations that already own LG displays and want to schedule playlists, run web-based applications and manage several screens from one place. A bank or hospital in Doha that needs updated screens can often keep its current LG panels and add this player instead.

Will it work with an LG display that uses a different platform?

According to the manufacturer data, yes. The WP402 attaches to existing LG digital signage and upgrades it regardless of the platform the display originally used. Include your display model numbers with the quote request so SmartRooms Qatar can confirm the connection for each screen before you order.

How much memory does the WP402 have?

The unit has 8 GB of memory in total. The system uses 4 GB, and 4 GB is available for content and applications. It also includes built-in Wi-Fi and a temperature sensor, so you can review the hardware status alongside the content schedule.

Is it suitable for a boardroom in Lusail that needs sharp video?

The WP402 supports Ultra HD playback, which carries four times the pixel count of Full HD. One box can therefore drive a large boardroom or lobby panel at high definition. Confirm the resolution your display can accept, as the player output is limited by the connected screen.

Can it show several videos or sources on one screen?

Yes. Picture-by-picture mode shows up to four input sources on one display, and picture-in-picture plays a main and sub screen together in several layouts. Up to four video tags can also run at the same time. A hotel lobby in West Bay could show event information beside a welcome video from a single player.

What inputs and outputs does the box have?

The inputs are two HDMI, one DisplayPort and two USB 2.0 ports. The outputs are one HDMI and one DisplayPort, where the DisplayPort output works for daisy chaining only. Check the cable route before installation so the daisy-chain connection matches your layout.

How is the display controlled?

The box has RS232C in and out, an RJ45 input and an IR input. Through RS232C it can send power, brightness and volume settings to compatible LG displays, so a facilities team can set operating values from the player. HDMI-CEC compatibility may vary by equipment, so test it with your model.

Does it work with OPS-based displays?

No. The WP402 is not OPS compatible and has no OPS slot, and its OPS power is not built in. If your existing display or kiosk relies on an OPS computer module, this player does not replace that module. It connects to LG digital signage through its own inputs and control ports.

What power does it need for Qatar mains?

The built-in power supply accepts 100-240 V AC at 50/60 Hz, which covers Qatar's 240 V, 50 Hz mains. Typical consumption is 23 W and maximum consumption is 27 W. A power cord is included, so confirm the plug type for your socket when you request the quote.

Can it run in a hot lobby or outdoors in summer?

The operating range is 0 °C to 40 °C with 10% to 80% humidity. Outdoor summer temperatures in Qatar regularly exceed 45 °C, so the box should be placed inside an air-conditioned, ventilated room or cabinet. Describe any hot or dusty location during the free site survey before ordering.

How do we manage content across several branches?

The WP402 is compatible with SuperSign CMS and SuperSign Control and Control+. Its embedded content management also handles local scheduling and group management. A company with branches in Doha, Al Rayyan and Lusail can monitor status centrally while each branch keeps its own playlists.

What is in the box and how much space does it need?

The package includes a remote controller, power cord, quick start guide, HDMI cable, regulation book and a phone-to-RS-232C gender adapter. The player measures 258 × 36.5 × 186 mm and weighs 0.87 kg. The carton measures 359 × 124 × 314 mm and weighs 1.77 kg packed, so allow shelf or cabinet space and a neat cable route.