Elo 3204L 32-inch Interactive Touch Signage Display

Overview

The Elo 3204L is a 32-inch interactive touch display with a 31.5-inch diagonal, Full HD resolution and PCAP glass supporting up to 40 simultaneous touches. Its IoT control works with EloView and Crestron, and it pairs with an Elo Backpack or BrightSign player. Suited to schools, clinics, hotels and offices needing a touch screen for wayfinding, self-service or collaboration. Request a quote for delivery across Qatar.

What the Elo 3204L does on a busy wall or counter

The Elo 3204L is an interactive touch display built around a 31.5-inch active matrix LCD with a 16:9 active area of 698.4 mm by 392.9 mm. It runs at Full HD, 1920 x 1080 at 60 Hz, and its projected capacitive touch layer recognises up to 40 simultaneous touches with palm rejection. The panel shows 8-bit colour, a 3000:1 contrast ratio and an 8 ms response time, so menus, maps and video stay clear when several people use the screen together.

The manufacturer rates the unit for up to 24 hours of operation a day, which suits screens that run through the working day rather than only during a short presentation. The enclosure is black, and the touchscreen is sealed to both the bezel and the LCD.

Facts that shape the buying decision

Touch through cover glass: up to 6 mm glass or 3 mm plastic, with up to two touches in that mode.
Brightness: typical 400 nits on the LCD panel and 320 nits on the touch layer, with an ambient light sensor that adjusts the panel to the room.
Connectivity: two HDMI 1.4 inputs, DisplayPort 1.2, and USB-C for both touch and video.
Power: 100-240 V AC at 50/60 Hz, with typical draw of 45 W when on and 2.3 W in sleep.

Where it fits in Qatar

A private school in Al Rayyan could mount a unit in portrait orientation beside a corridor to show timetables and room changes, with staff using the touch layer to browse the day's schedule. Classrooms and corridors there stay under air conditioning through the school day.

A serviced apartment building in The Pearl might place one in the lobby for building information and a visitor directory, driven by an Elo Backpack or a BrightSign player. Direct sunlight through large windows should be planned around, since it can wash out any screen.

A clinic in Lusail could use tabletop mode at reception for patient check-in. In tabletop mode the operating range is narrower, 0 to 35 degrees Celsius, so the room must be climate-controlled at all times.

Planning the installation

The rear uses VESA 400 x 400 mm mounting points with M6 fixings. The unit measures 763.7 mm by 458.1 mm by 49.6 mm and weighs 10.9 kg without packaging or 15.28 kg in its shipping box, so two people should handle the lift. A wall mount and a stand for IDS 32-50 inch models are listed as compatible accessories. Compute options are Elo Backpack 4 or 5 with Android, Elo Backpack with Intel, an Intel NUC on a 100 mm x 100 mm VESA plate, or a BrightSign XT, XD, XC or HD Series player. The box holds the display, power cables including a UK-plug lead, a USB-C cable and a quick install guide, but no computer. Summer temperatures in Qatar can exceed 45 degrees Celsius, so the screen should only be installed in air-conditioned indoor spaces. SmartRooms Qatar offers a free site survey to check wall structure, cable routes and sun exposure before any fixing.

Warranty and ordering

The 3204L carries a three-year warranty with advance unit replacement included. The manufacturer also lists four-year and five-year extended options with advance unit replacement. Tell the SmartRooms Qatar team how many units you need, where they will go, and whether you need a stand, wall mount or compute module, and we will prepare a quotation, usually within one working day. Schools, ministries and companies can order on a purchase order or LPO, and we support government tenders including Monaqasat. Request a quote for the Elo 3204L today.

Highlights

31.5-inch diagonal with Full HD 1920 x 1080 resolution at 60 Hz
PCAP touch supporting up to 40 simultaneous touches with palm rejection
Touch through up to 6 mm glass or 3 mm plastic
Integrated IoT control compatible with EloView and Crestron
Wall, kiosk or tabletop mounting with VESA 400 x 400 mm holes
Three-year warranty with advance unit replacement included

Estimated timeline

Quotation within 1 working day · delivery timing depends on stock availability, and we confirm it with your quotation.

Specifications

43 specifications · Source: manufacturer · checked Oct 2026

Technical43

Part Number(s): TouchPro PCAP (clear with anti-friction) - E103164
Enclosure Color: Black
Touch Technology & Capacity: PCAP (TouchPro® Projected Capacitive) - 40 Touch with Palm Rejection and Touch Thru capability
Touch Thru: Supports up to 6mm glass/3mm plastic with up to 2 touches. Supports gloves up to 1.4mm
Touch Interfaces: USB-C
Diagonal Size: 31.5'' diagonal, Active matrix TFT LCD (LED)
Active Area: 27.5" x 15.47" / 698.4mm x 392.9mm
Aspect Ratio: 16:9
Resolution: 1920 x 1080 @ 60hz
Other Supported Resolutions: 640 x 480 @ 60Hz 800 x 600 @ 56/60Hz 1024 x 768 @ 60Hz 1280 x 720 @ 60Hz 1280 x 960 @ 60Hz 1280 x 1024 @ 60Hz 1920 x 1080 @ 50/60Hz
Viewing Angle: Horizontal: ±89° or 178° total / Vertical: ±89° or 178° total
Number of Colors: 8-bit (16.7 million)
Brightness (typical): LCD Panel: 400 nits PCAP: 320 nits
Response Time-total (typical): 8 msec
Contrast Ratio: 3000:1
Compute mounting options: Elo Backpack 4 & 5 with Android Elo Backpack with Intel Intel NUC with 100 mm x 100 mm VESA mounting plate BrightSign XT/XD/XC/HD Series Player
Built-in IoT control: EloView: Elo Cloud control supported Crestron: Crestron Connected V2 supported.
On Screen Display: Let’s Get Started: Language Selection, Time Setting, Time Zone Video Source Select: HDMI-1, HDMI-2, DisplayPort, USB-C Video Settings: Video Port Discovery, Brightness, Contrast, Black Level, Sharpness and Aspect Ratio Color Settings: Color Temperature, Color Sensor, User Preset (for color), Picture Modes and HDMI Full Range Audio Settings: Audio Output, Mute, Volume selection Information: Monitor, Temperature, IoT Network status, IoT Error Message, Help and Support Power: Power Loss Behavior, Power Lock, Energy Saving Mode, Power Status Light options, HDMI CEC Time: Time Set, On/Off Schedule
I/O Ports: 2x HDMI 1.4 USB-C (for Touch control and Video input) USB-A (for Wi-Fi Adapter only) RJ45 (for IoT LAN port) RJ45 (for optional OSD remote) DisplayPort 1.2 3.5mm TRS jack (for RS232/MDC) 3.5mm Audio Headphones out 4x Elo Edge Connect Micro USB 2.0
Control Buttons: Power Video Source Selection On Screen Display
Video: 2x HDMI on Type A connector (HDCP-capable) DisplayPort 1.2 connector (HDCP-capable) USB-C connector (HDCP-capable) Input Video Horizontal Sync frequency range: FHD: 30 – 70 KHz Input Video Vertical Sync (frame rate) frequency range: 24 - 64 Hz
Headphone Output Connector: 3.5 mm TRS jack
Speakers: 2 x 5 W stereo speakers
Power: Input connector (power): IEC 60320-C13 Input signal specifications (power): 100-240VAC 50/60Hz Output connector (bypass input power to backside device): IEC 60320-C14 AC outlet short cable (IEC C14 to C5 head) power rating: 100V/2A (200Watt), 220V/2A (440Watt)
Maximum Operating Time: 24 hours/day
Power Consumption (Typical): ON: 45 W SLEEP: 2.3 W OFF: 0.29 W
Dimensions: 30.07" x 18.04" x1.95" / 763.7 mm x 458.1 mm x 49.6 mm
Shipping Box Dimensions: 35.62" x 26.77" x 6.30" / 905 mm x 680 mm x160 mm
Weight (Unpackaged): 26.17 lbs / 10.9 kg
Weight (Packaged): 33.75 lbs / 15.28 kg
Operating Temperature: Portrait/Landscape/Tilt (≤15°) Mode: 0°C to 40°C / 32°F to 104°F Table top Mode: 0° C to 35° C / 32°F to 95°F
Storage Temperature: -20°C to 60°C / -4°F to 140°F
Humidity: Operating: 20% to 80% Storage: 10% to 95% (38.7°C max wet bulb temperature)
Mounting Options: VESA 400 x 400mm, M6
Sealability: Touchscreen sealed to bezel Touchscreen sealed to LCD
MTBF: 50,000 hours demonstrated
Warranty: 3-year with AUR included
Extended Service Options: 4 year warranty coverage + AUR - Elo P/N: E740135 5 year warranty coverage + AUR - Elo P/N: E740330 3 year warranty coverage + OSE - Elo P/N: E740527* 4 year warranty coverage + OSE - Elo P/N: E740728* 5 year warranty coverage + OSE - Elo P/N: E740918* *Continental US only
Regulatory approvals and declarations: UL 62368-1 FCC/CEC (US) cUL, IC (Canada) CB (International safety) (IEC/EN60950-1+IEC/EN62368-1) CE (Europe) VCCI (Japan) RCM (Australia) CCC/CEL, China RoHS (China) NOM Mexico KCC (Korea) IK07 and UL60950 for ball drop test
Energy Star: 8.0
Other Features: Ambient Light Sensor - changes panel color to match ambient light, Auto Wake OTA FW upgrade
What's in the Box: 3204L Interactive Display Quick Install Guide AC (in) Power cable, IEC 60320-C13 to NA plug AC (in) Power cable, IEC 60320-C13 to EU/KR plug AC (in) Power cable, IEC 60320-C13 to UK plug AC (out) Power cable, IEC 60320-C14 to IEC 60320-C5 (0.3m) (With PSE certified) USB cable (1m) (Connector: Type-C to Type-C) Energy label according to EU Regulation 2019/2013, 1x EU EEI, 2x UK EEI 4x M4x6mm flat head screws (for BrightSign players)
IDS Optional Accessories: 2D Barcode Scanner (SE4107) – Elo P/N: E245047 2D Barcode Scanner (SE2707) – Elo P/N: E393160 Fingerprint Scanner – Elo P/N: E134286 Stand for IDS - Elo P/N: E722153 Wired OSD Remote - Elo P/N: E483757 Wall Mount Kit - Elo P/N: E721949 Replacement Cable Kit - Elo P/N: E285277 Active PCAP Stylus - Elo P/N: E216215 Elo Backpack® 4 (Value Model) - Elo P/N: E393754 Elo Backpack® 4 (Standard Model) - Elo P/N: E393359 Elo Backpack® 5 (Standard Model) - Elo P/N: E620713 Elo Backpack® with Intel, Win 11, N97, 8GB RAM, 128GB SSD - Elo P/N: E345569 Elo Backpack® with Intel, Win 11, i3, 16GB RAM, 256GB S

Downloads

0 files from the manufacturer

No downloadable files are listed for this model yet. Ask us and we will send the datasheet.

Questions about 3204L

What is the Elo 3204L best suited for in Qatar?

The 3204L suits organisations that need a touch screen in a fixed spot, such as wayfinding in a school in Al Rayyan, a visitor directory at a ministry reception in Doha, or a self-service screen in a West Bay hotel lobby. Its 40-touch PCAP layer and 24-hour operating rating suit screens that stay on through the working week. It is an interactive display for signage and touch, not a standalone computer.

Is the Elo 3204L really 32 inches?

The name says 32-inch, but the manufacturer lists a 31.5-inch diagonal and an active area of 698.4 mm by 392.9 mm. For wall or counter planning, use the overall dimensions of 763.7 mm by 458.1 mm by 49.6 mm, because they include the bezel and housing. Check these figures against your space before ordering, especially for a narrow wall or a kiosk built to a fixed size.

How many touches does it support, and does it work with gloves?

The PCAP touch layer supports up to 40 simultaneous touches and includes palm rejection, so several users can interact without accidental input from a resting hand. The touch layer also works through gloves up to 1.4 mm thick, which helps staff at a Doha clinic who wear thin gloves during the day. Touch input connects to the display through a USB-C port.

Can the 3204L be mounted behind glass, a mirror or inside a kiosk?

Yes. The manufacturer states touch-through capability for up to 6 mm glass or 3 mm plastic, with up to two touches in that mode. The display can be mounted behind a mirror, in a counter or in a fully encased kiosk. A retailer in Msheireb building a self-service kiosk should confirm the glass or acrylic thickness before ordering, and we can check it during the free site survey.

Will it cope with Qatar's summer heat?

The operating range is 0 to 40 degrees Celsius in portrait, landscape and tilt modes up to 15 degrees, and 0 to 35 degrees Celsius in tabletop mode. Qatar summers can exceed 45 degrees Celsius, so the 3204L should be installed inside air-conditioned rooms, away from outdoor entrances and direct sun. Confirm the exact location with the SmartRooms Qatar team during your site survey.

Which computers can run it?

The display works with Elo Backpack 4 and 5 running Android, Elo Backpack units with Intel processors, an Intel NUC fitted to a 100 mm x 100 mm VESA plate, and BrightSign XT, XD, XC and HD Series players. A computer is not included in the box. Choose the compute option that matches your software and tell us which one you use, so the quotation includes the right accessories.

What ports does it have?

The I/O panel offers two HDMI 1.4 inputs, one DisplayPort 1.2 and a USB-C port for touch control and video input. It also has a USB-A port for a Wi-Fi adapter only, an RJ45 port for the IoT LAN, and 3.5 mm ports for headphones and RS232/MDC control. Four Elo Edge Connect micro USB 2.0 ports are fitted as well. Confirm your source and control cabling before ordering.

How do we manage several screens remotely?

The integrated IoT control supports EloView cloud management and Crestron Connected V2, and the manufacturer says an MDM solution can be used through its provided APIs. Settings include on and off schedules, source port lock and firmware updates over the air or by USB. For an organisation with several sites, such as a group of clinics in Doha and Lusail, IT staff can check device status from one place.

Does it run on Qatar's 240 V power supply?

The power input is rated at 100-240 V AC, 50/60 Hz, so a 240 V supply falls within the stated range. The box includes a power cable with a UK plug, and that plug follows the BS 1363 standard used for sockets in Qatar. Typical consumption is 45 W when on, 2.3 W in sleep and 0.29 W when off. Ask us to confirm the cable set on your order before installation.

How bright is the screen, and does it adjust to the room?

Typical brightness is 400 nits on the LCD panel and 320 nits on the touch layer, with a 3000:1 contrast ratio. An ambient light sensor changes the panel colour to match the room lighting, and the unit can wake automatically. In lobbies with large windows, check the screen position relative to sunlight, because strong light can still reduce how clearly content reads.

What warranty is included?

The 3204L includes a three-year warranty with advance unit replacement (AUR). The manufacturer also lists extended coverage of four or five years with AUR. Products supplied by SmartRooms Qatar are covered by the manufacturer's warranty. If the screen will run 24 hours a day in a busy mall corridor, ask about the extended options when you request your quotation.

Can we order several units on an LPO for a school or ministry?

Yes. SmartRooms Qatar accepts purchase orders (LPOs), government tenders including Monaqasat, and payment by bank transfer, cheque or purchase order, and delivers to all 8 municipalities of Qatar. A school in Al Wakrah equipping several corridors can raise one LPO covering the screens, stands and wall mounts. Quotations are usually provided within one working day, and a free site survey can be booked before you order.

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