LG LG ConnectedCare DMS · Price in Qatar

Overview

LG ConnectedCare DMS is a cloud software service for remote monitoring and control of LG CreateBoard and LG signage displays. Administrators see device status, temperature and fan speed on one dashboard, get email alerts for faults, and push content to screen groups. With the DMS License, schools can schedule broadcasts and send alert messages. It suits education groups, universities and multi-site operators in Qatar who want fewer on-site visits. Request a quote.

What LG ConnectedCare DMS does for your displays

LG ConnectedCare DMS is a cloud-based service for remote monitoring and control of LG CreateBoard and LG signage displays. Instead of sending a technician to every room or lobby, administrators can review device status and change settings over the internet from one place. The service is designed with educational environments in mind, and its core monitoring and control features also suit other signage operators.

Monitoring that spots faults early

The active monitoring feature detects abnormal operating conditions and checks that each display is running as it should. When an error is found, the system emails the IT managers you designate. The dashboard shows the connection status of each device, along with changes in device temperature and fan speed, so a warning sign can be checked before it turns into a dead screen. Issues can be filtered by status, which helps a small support team respond faster.

Group control, automatic updates and the DMS License

Devices that share the same settings can be placed in a group. Select a model or group, press the Quick Controller button, and control several displays at once. Any new device added to a group is updated automatically through auto data cloning, so each new screen does not need its settings entered by hand.

With the DMS License, the platform adds Broadcast Scheduling and Alert Messaging. Administrators can set specific days and times for videos, images, audio, messages or live streams, and can schedule commands such as brightness, volume, screen on or off, and screen or touch lock. Class-specific announcements and reminders can be sent to LG CreateBoards and signage.

Where it fits in Qatar

A private school in Al Wakrah fitting out CreateBoards across several floors can schedule morning announcements and send a fire-drill alert from the administration office, rather than walking every corridor. A university in Education City with matching screens across many lecture halls can use groups and auto cloning, so new screens match the rest as soon as they are added. A retail operator in Lusail with signage spread over several malls can watch every screen from one dashboard and act on faults before shoppers notice them. For an energy company in Mesaieed or Ras Laffan with sites far apart, the cloud model avoids the server set-up that on-premise systems need.

What to plan before you order

License scope: Broadcast Scheduling and Alert Messaging are tied to the DMS License, so list the screens that need it.
Device count: the manufacturer notes a limit on remotely managed devices, so confirm your total with the team.
Storage: each File Box account has 1GB and expansion is currently unavailable, so check video file sizes first.
Emergency alerts: CAP dispatch requires the Singlewire solution, so include it in the plan if you need it.
Models and connectivity: confirm your LG model list and internet access at each site before ordering.

The LG ConnectedCare (DMS License) brochure is available, and further technical files are in the LG B2B Partner Portal. Send SmartRooms Qatar your site list, screen models and screen count, and request a quote. The SmartRooms Qatar team will confirm licensing and device limits, and quotations are usually issued within one working day. Purchase orders (LPOs) and government tenders are welcome.

Highlights

Cloud-based remote monitoring and control of LG signage
Email alerts to designated IT managers when faults are detected
Dashboard shows device temperature and fan speed
Group control with automatic updates for newly added devices
Broadcast Scheduling and Alert Messages with the DMS License
1GB File Box per account; CAP alerts require Singlewire solution

Estimated timeline

Quotation within 1 working day · delivery timing depends on stock availability, and we confirm it with your quotation.

Specifications

Source: manufacturer · checked Oct 2026

The full specification and datasheet for this model are available on request; we send them with your quotation.

Downloads

0 files from the manufacturer

No downloadable files are listed for this model yet. Ask us and we will send the datasheet.

Questions about LG ConnectedCare DMS

What is LG ConnectedCare DMS and who is it for?

LG ConnectedCare DMS is a cloud service for remotely monitoring and controlling LG CreateBoard and LG signage displays. It suits education groups, IT teams and facilities managers who run screens across several rooms or sites and want to change settings without travelling to each one. Request a quote to match the service to your device count and sites.

Does it work with displays from other brands?

The manufacturer describes ConnectedCare as controlling LG signage devices and LG CreateBoard displays, so plan your rollout around LG hardware. Before ordering, send your model list to the SmartRooms Qatar team so compatibility can be confirmed for each screen you plan to manage. Mixed fleets should be checked model by model before a quotation is issued.

Which functions need the DMS License?

According to the manufacturer, Broadcast Scheduling and Alert Messaging belong to LG ConnectedCare with DMS License. Scheduled broadcasts can carry videos, images, audio, messages or live streams on set days and times, and scheduled commands can adjust brightness and volume, switch screens on or off, or lock the screen and touch input. Request a quote to confirm the license for each site.

How would a school in Doha know a classroom screen has failed before lessons start?

The active monitoring feature detects abnormal operating conditions and emails designated IT managers when it finds an error. The dashboard also shows each device connection status and changes in temperature and fan speed, so a technician can check the faulty screen early in the morning and fix it before students arrive. Ask for a quote for the number of classrooms you need covered.

Could a school in Al Khor send a fire-drill alert to every classroom screen at once?

Alert Messages let administrators push urgent instructions to connected devices during events such as fire drills or school lockdowns, guiding teachers and students through the safety steps. Automatic CAP emergency alarms for specific disasters need the Singlewire solution, according to the manufacturer. Include that requirement in your safety plan and request a quote.

How many displays can one ConnectedCare account manage?

The manufacturer notes that the number of remotely managed devices is limited, and advises checking the exact limit with local sales. Confirm your total count with the SmartRooms Qatar team when you request a quote, particularly if you run several school branches or a hospital network across multiple buildings.

Is 1GB of File Box storage enough for a school sending video lessons to many classrooms?

Each File Box account includes 1GB for files used in broadcasts and application installs, and the manufacturer says expansion is currently unavailable. A school should measure its video file sizes before scheduling them, compress long lessons, and test a broadcast on one screen before sending it to a whole group. Request a quote to plan your storage per account.

How can a university in Education City control matching screens across many lecture halls at once?

Place devices with the same settings into a group, select the model or group, and activate the Quick Controller button to control them together. Any new device added to the group is updated automatically through auto data cloning, which saves IT staff time when a lecture hall is added or refitted. Request a quote for the lecture halls you plan to group.

Can a retail team in Lusail check screens across several malls from one office?

Yes. Because ConnectedCare is cloud-based, administrators can monitor displays and update their settings over the internet without visiting each mall. A dashboard shows the status of several devices at once, and issues can be filtered by category. Physical faults such as damaged panels still need a site visit, so plan those separately in your request for a quote.

Is a cloud service a better fit for a multi-site organisation in Mesaieed than an on-premise server?

The manufacturer presents the cloud model as an alternative to on-premise setups, which need server set-up and upfront investment. Total cost of ownership depends on usage patterns and environment, so the manufacturer does not give a fixed saving. Ask for a quote based on your number of sites and how often your teams will change settings.

Where can I find technical documents for LG ConnectedCare DMS?

A brochure for LG ConnectedCare (DMS License) is available, and more technical documentation and downloads are in the LG B2B Partner Portal. Ask the SmartRooms Qatar team which documents apply to your model list and license type before you approve a quotation, so your IT team reviews the right material.

How do government bodies in Qatar order this software from SmartRooms Qatar?

SmartRooms Qatar accepts purchase orders (LPOs) and government tenders, including those issued through Monaqasat, with payment by bank transfer, cheque or purchase order. Send your device list and license requirements, and a quotation is usually issued within one working day.