LG LG ConnectedCare · Price in Qatar

Overview

LG ConnectedCare is a cloud-based platform for remotely managing LG signage displays. Facilities and IT teams can check device status in real time, receive email or SNMP alerts when faults appear, group displays by site, push preset configurations and review energy trends. A premium license adds pixel defect detection and security monitoring for LED and networked screens. It suits organisations running displays across several Doha sites, from Lusail to the Industrial Area.

What LG ConnectedCare does for a multi-site display estate

LG ConnectedCare is a cloud-based solution for managing LG signage displays from a single workspace. Rather than visiting each screen, a facilities or IT team can see the condition of every registered device, change settings across groups and react to problems while they are still small. It is built for organisations that operate displays in several buildings, floors or sites and need one consistent view of them.

Monitoring that catches faults before they cause downtime

The platform tracks device status in real time and shows the results on its home screen. Users choose which thresholds matter to them, such as device humidity, signal loss, physical impact and display faults, and can be alerted by email or SNMP message when a threshold is crossed. An always-on view shows display temperature, available storage and fan malfunctions at a glance, and the dashboard tracks issues as they are resolved.

Email and SNMP alerts for display errors
Selectable thresholds for the faults your site cares about
Always-on view of temperature, storage and fans

Grouping, presets and consistent configuration

Devices can be grouped by location or site, with as many hierarchy levels as the layout requires. Settings applied to a group are pushed to every member at once, which saves time across a school district or a chain of retail outlets. Presets for each target model mean that a new display connecting to the platform receives its configuration automatically, so the setup is the same everywhere. Files and groups can also be cloned within a group, and devices can be controlled remotely with the Uni Controller or the Quick Controller.

Energy visibility and reporting

The energy dashboard shows consumption for each device on a daily, weekly or monthly basis. Energy Saving Mode can adjust brightness according to ambient conditions, and the solution estimates the energy use of devices while that mode is active. An energy cost calculator gives an approximate cost that can be compared against current figures. Customised reports can be produced every two weeks or every month, covering device operation, issue history, temperature anomalies and energy trends. Figures are estimates for reference and actual results may vary.

Premium license and LED screen diagnostics

Some capabilities need the premium license. These include pixel defect detection for indoor and outdoor LED screens, which reports the total number of faulty pixels based on the installed cabinet layout and can run on demand or on a schedule, plus pixel status monitoring and security monitoring. Security monitoring can restrict unauthorised apps and block malicious IP addresses on the device. LED-specific features such as cabinet connection status and temperature mapping of LED controllers and display modules depend on the model, so confirm support for your screens before ordering.

Where it fits in Qatar and what to plan for

A private school in Al Wakrah with signage across several floors can manage every screen from one workspace and receive a notification when a classroom display goes offline. A hotel in West Bay running lobby and conference displays can use group presets to keep branding and settings consistent across properties. A fit-out contractor delivering LED screens to a site in Ras Laffan can use pixel diagnostics during commissioning. Because the platform is cloud-based, it depends on a reliable internet connection, and availability of some features varies by model. SmartRooms Qatar offers a free site survey to confirm connectivity and device compatibility before you commit. Request a quote from SmartRooms Qatar and we will reply usually within one working day.

Highlights

Cloud-based control of LG signage displays from any location
Real-time status checks with email or SNMP alert notifications
Multi-level device grouping with presets for new displays
Energy dashboard with daily, weekly and monthly consumption views
Customised reports every two weeks or every month
Premium license adds pixel defect detection and security monitoring

Estimated timeline

Quotation within 1 working day · delivery timing depends on stock availability, and we confirm it with your quotation.

Specifications

Source: manufacturer · checked Oct 2026

The full specification and datasheet for this model are available on request; we send them with your quotation.

Downloads

0 files from the manufacturer

No downloadable files are listed for this model yet. Ask us and we will send the datasheet.

Questions about LG ConnectedCare

What is LG ConnectedCare used for?

LG ConnectedCare is a cloud-based remote management solution for LG signage displays. It lets you monitor device status, change settings across groups, receive fault alerts and review energy and operation reports from one workspace, instead of visiting each screen. It is aimed at organisations that run displays across several buildings or sites in Qatar.

Which organisations in Qatar benefit most from this software?

Organisations with signage spread across several locations get the most value, such as school groups, hospital networks, hotel chains, shopping malls and government offices. Facilities and IT teams can manage all screens centrally, rather than sending staff to each site when a display fails or needs a configuration change.

How does device monitoring alert my team to a problem?

You select the thresholds that matter, such as device humidity, signal loss, physical impact and display fault detection. When one is triggered, the platform sends an instant notification by email or SNMP message and shows the issue on the dashboard. Issues are tracked there until they are resolved, so faults are handled quickly.

Can I group displays by building or floor?

Yes. Devices can be grouped by location or site, and groups can be nested with multiple levels of hierarchy. Selecting a group lets you configure all of its devices at the same time. This suits a college campus with several buildings or a retail chain with outlets in different areas of Doha.

What happens when a new display is added to the platform?

Presets can be saved for each target device model. When a new display connects to LG ConnectedCare, it receives the preset configuration automatically, so every screen of the same model is set up consistently. This reduces manual setup time when a school or office adds screens during a refurbishment.

Does the software need an internet connection?

Yes. LG ConnectedCare is a cloud-based solution and relies on internet connectivity, which can affect its performance. Before deploying it at a site with weak or restricted connectivity, ask SmartRooms Qatar for a free site survey so the connection can be checked against the devices you plan to manage.

Which features require the premium license?

Pixel defect detection and pixel status monitoring for LED screens require the premium license, as does security monitoring, which restricts unauthorised apps and blocks malicious IP addresses on the device. Standard monitoring, grouping, presets, energy reporting and remote control are available without it. Ask our team which license suits your screens.

Is the energy dashboard useful for a company with many displays?

It is. The dashboard breaks down consumption for each device by day, week or month, and the energy management report highlights the top five energy-consuming groups and devices not using Energy Saving Mode. A facilities manager at a hotel in West Bay can use it to prioritise which displays to switch to energy saving first.

Will the software work with LED screens for a site in Ras Laffan or the Industrial Area?

LED-specific features such as cabinet connection status, temperature detection on LED controllers and display modules, and pixel defect detection depend on the model and on the premium license. Support also varies by model, so send your screen models to SmartRooms Qatar, and we will confirm which features apply before you order.

How often can I receive reports, and what do they cover?

Customised reports can be produced at intervals you set, either every two weeks or monthly. They cover device operation trends, the top three frequent issues, temperature anomalies, signal loss, fan malfunctions, security incidents and license status, with guidance on dealing with the issues found.

Can a government ministry or public authority buy this through an LPO?

Yes. SmartRooms Qatar accepts purchase orders (LPOs) and supports government tenders, including Monaqasat, and payment is available by bank transfer, cheque or purchase order. Include your required number of licences and display models in the request, and we will issue a quotation usually within one working day.

Does the software come with its own warranty?

Products are covered by the manufacturer's warranty. The software is licensed for use with supported LG signage displays, and feature availability can vary by model and country. Ask SmartRooms Qatar to confirm the warranty terms that apply to the licenses and displays in your quotation before you order.