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LG ExtendedCare

LG ExtendedCare Extended Warranty Service Plan for Digital Signage

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Priceon request
QuotationWithin 1 working day
DeliveryConfirmed with your quote, based on stock
Overview

LG ExtendedCare is an extended warranty plan for LG digital signage, covering service beyond the standard warranty. Response is targeted for the next business day, depending on the coverage level you select, and authorised LG technicians handle repair and reinstallation. It suits Qatar schools, hotels and malls running screens that must stay on air. Request a quote to confirm which devices and coverage levels apply.

What LG ExtendedCare covers for your digital signage

LG ExtendedCare is an extended warranty service plan for LG digital signage. It suits organisations that have invested in LG displays and want service support to continue after the standard warranty period. The plan is aimed at keeping each display in good working condition for the coverage period you choose, so that a fault does not turn into a long gap in a screen that people rely on.

Response time and who carries out the work

The plan targets a response by the next business day, and the exact timing depends on the coverage level you select. Repairs are handled by authorised and experienced LG service technicians, who take the job from repair through to reinstallation. For a display fixed to a wall or ceiling, this matters, because the job does not end when the faulty part is fixed: the technicians also handle putting the unit back in place.

Where the plan fits across Qatar

Three kinds of site show where an extended warranty earns its place:

  • Hotels and malls in West Bay, The Pearl or Lusail, where lobby and wayfinding screens run through long opening hours and a broken panel is visible to every guest.
  • Schools and universities in Education City or Al Rayyan, where several LG displays are bought together under a purchase order and need to be supported as a group.
  • Government offices and banks in Doha, where public-facing screens need to stay available and facilities teams need a clear route for each fault.

Sites further from the capital, such as Al Khor, Mesaieed or Ras Laffan, should ask for service arrangements to be confirmed for their location in the quotation.

What to confirm before you request a quote

The source information does not list eligible models, plan lengths or excluded faults. Confirm these points before you approve the plan:

  • Which LG display models and screen sizes the plan covers
  • The coverage level and response terms written into the quotation
  • Whether the plan can be added to displays that are already installed
  • Which faults are excluded, particularly in summer conditions above 45°C or on dusty sites

Keeping this list ready makes the review faster for the procurement or facilities team.

Planning a quote for a fleet of screens

If you manage a fleet, list every display with its model number, site and installation location. Mixed fleets of older and newer units may need separate lines in the quotation, so the plan matches the screens you actually run. Send these details to SmartRooms Qatar with the number of units and any tender or LPO reference, and request a quote. Quotations are usually issued within one working day.

Highlights

  • Extended warranty cover for LG digital signage beyond the standard warranty
  • Response targeted for the next business day, depending on coverage level
  • Repair through reinstallation handled by authorised LG service technicians
  • Coverage level is set by the plan you select
  • Extension length and terms confirmed in the quotation
  • Eligible models must be confirmed before you approve the plan

Estimated timeline

Quotation within 1 working day · delivery timing depends on stock availability, and we confirm it with your quotation.

Specifications

Source: manufacturer · checked Oct 2026
The full specification and datasheet for this model are available on request; we send them with your quotation.

Downloads

0 files from the manufacturer
No downloadable files are listed for this model yet. Ask us and we will send the datasheet.

Questions about LG ExtendedCare

What is LG ExtendedCare?
LG ExtendedCare is an extended warranty service plan for LG digital signage, designed to keep a display in good working condition after the standard warranty period. The plan you select sets the length of the extension, the coverage level and the eligible models. SmartRooms Qatar will confirm these details in your quotation before you commit.
Which organisations in Qatar benefit most from an extended warranty on signage?
Organisations that depend on LG screens running every day benefit most, such as a hotel reception display in West Bay or promotional screens in a Lusail mall. If a fault would disrupt guests or shoppers, the response target and coverage level matter as much as the screen itself.
How fast does the service team respond to a fault?
The plan targets a response by the next business day, and the exact timing depends on the coverage level you select. For a screen that visitors see at an entrance, ask for the response terms for your chosen level to be written into the quotation before you approve it, so you know what to expect if a fault appears on a busy day.
Who carries out the repair and reinstallation?
Authorised and experienced LG service technicians handle the job from repair through to reinstallation. This matters for wall-mounted and ceiling-hung displays in a Doha office or a school in Education City, where the unit must go back into its position and be working before the technician leaves site.
Does the plan cover every LG display I own?
The source information does not list eligible models or screen sizes, so you should not assume that a particular display is covered. Send the model number of each LG signage display to SmartRooms Qatar and ask for eligibility to be confirmed for each model in the quotation. A mixed fleet of older and newer screens may need separate lines.
Is ExtendedCare the same as the standard warranty?
No. The standard manufacturer warranty comes with the display, while ExtendedCare is an additional plan that extends service support beyond that period. Ask for the length of the extension and the coverage level in writing, because the plan you select sets them. Products supplied by SmartRooms Qatar are covered by the manufacturer's warranty.
Can I add the plan to displays already installed in Qatar?
The source data does not say whether the plan can be added after installation, so confirm this before you buy. When you request a quote, share the model, the site location (Doha, Al Khor, Mesaieed or elsewhere in Qatar) and the installation date, and ask SmartRooms Qatar to confirm whether the plan can be applied to those units.
How should a school buying several displays use the plan with an LPO?
A school ordering several LG displays on a purchase order can request one quotation listing each model, the coverage level and the response terms. Matching these details to the LPO avoids confusion when a display is later reported faulty. Quotations are usually issued within one working day, so approval can be planned before the academic term starts.
Does the plan cover heat or dust damage?
The source data does not list which faults are excluded, so do not assume that heat or dust-related problems are covered. Summer temperatures in Qatar can exceed 45°C and dust storms are common, so check the environment where each display will run. Ask SmartRooms Qatar to confirm the exclusions and operating conditions in your quotation.
What should facilities teams prepare before a technician visit?
Keep the model number, serial number and a clear description of the fault ready, along with the site address and a named contact at the venue. For a wall-mounted screen, make sure the mount is accessible and confirm who can switch the display off safely. This speeds up the visit when a next business day response is needed.
Is it better to extend an existing LG display or buy a new one?
An extended warranty keeps an existing LG display in service, while a new unit is a separate purchase decision. If the screens are working well and the site still suits them, request a quote for the plan and compare the budget with replacement units. A display nearing the end of its service life may be a better candidate for replacement.

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