LG ExtendedCare
LG ExtendedCare Extended Warranty Service Plan for Digital Signage
LG ExtendedCare is an extended warranty plan for LG digital signage, covering service beyond the standard warranty. Response is targeted for the next business day, depending on the coverage level you select, and authorised LG technicians handle repair and reinstallation. It suits Qatar schools, hotels and malls running screens that must stay on air. Request a quote to confirm which devices and coverage levels apply.
What LG ExtendedCare covers for your digital signage
LG ExtendedCare is an extended warranty service plan for LG digital signage. It suits organisations that have invested in LG displays and want service support to continue after the standard warranty period. The plan is aimed at keeping each display in good working condition for the coverage period you choose, so that a fault does not turn into a long gap in a screen that people rely on.
Response time and who carries out the work
The plan targets a response by the next business day, and the exact timing depends on the coverage level you select. Repairs are handled by authorised and experienced LG service technicians, who take the job from repair through to reinstallation. For a display fixed to a wall or ceiling, this matters, because the job does not end when the faulty part is fixed: the technicians also handle putting the unit back in place.
Where the plan fits across Qatar
Three kinds of site show where an extended warranty earns its place:
- Hotels and malls in West Bay, The Pearl or Lusail, where lobby and wayfinding screens run through long opening hours and a broken panel is visible to every guest.
- Schools and universities in Education City or Al Rayyan, where several LG displays are bought together under a purchase order and need to be supported as a group.
- Government offices and banks in Doha, where public-facing screens need to stay available and facilities teams need a clear route for each fault.
Sites further from the capital, such as Al Khor, Mesaieed or Ras Laffan, should ask for service arrangements to be confirmed for their location in the quotation.
What to confirm before you request a quote
The source information does not list eligible models, plan lengths or excluded faults. Confirm these points before you approve the plan:
- Which LG display models and screen sizes the plan covers
- The coverage level and response terms written into the quotation
- Whether the plan can be added to displays that are already installed
- Which faults are excluded, particularly in summer conditions above 45°C or on dusty sites
Keeping this list ready makes the review faster for the procurement or facilities team.
Planning a quote for a fleet of screens
If you manage a fleet, list every display with its model number, site and installation location. Mixed fleets of older and newer units may need separate lines in the quotation, so the plan matches the screens you actually run. Send these details to SmartRooms Qatar with the number of units and any tender or LPO reference, and request a quote. Quotations are usually issued within one working day.
Highlights
- Extended warranty cover for LG digital signage beyond the standard warranty
- Response targeted for the next business day, depending on coverage level
- Repair through reinstallation handled by authorised LG service technicians
- Coverage level is set by the plan you select
- Extension length and terms confirmed in the quotation
- Eligible models must be confirmed before you approve the plan
Estimated timeline
Quotation within 1 working day · delivery timing depends on stock availability, and we confirm it with your quotation.