Biamp
MAX Connect Auditorium Mode License
Biamp MAX Connect Auditorium Mode License 900-10004 Software
Workplace Perpetual Monitoring and Management Plus — Red Tier
Biamp Workplace Perpetual Monitoring and Management Plus Red Tier License
Priceon request
QuotationWithin 1 working day
DeliveryConfirmed with your quote, based on stock
Overview
The Biamp Workplace Perpetual Monitoring and Management Plus Red Tier license adds remote monitoring, remote commands and automated audio tuning to Red Tier Workplace-ready devices. IT and AV teams can check device status and fix common issues across sites without sending a technician. Each eligible device includes one year of license. Suited to Qatar organisations running room booking across several meeting rooms. Request a quote.
What the Red Tier monitoring and management license covers
This license extends Biamp Workplace to Red Tier Workplace-ready devices, adding proactive monitoring, remote system commands, automated audio optimisation and the full Workplace Control platform. It suits organisations that need to watch, adjust and maintain many rooms from one cloud environment rather than visiting each room in turn. Every Red Tier Workplace-ready device includes a one-year license.
Monitoring and remote fixes without a site visit
Secure cloud monitoring gives IT and AV teams live visibility into the status, performance and configuration of each device, with detailed system logs. Real-time alerts flag device errors and configuration issues as they happen. Workplace Command lets authorised users adjust volume, switch inputs, recall presets or reboot a device from anywhere, so common faults can be resolved without dispatching a technician. Scheduled remote actions carry fleet-wide updates, configuration changes and reboots across many devices at once.
Workplace Control and automated room audio
Workplace Control covers the control system itself. Teams can design touch panel interfaces with drag-and-drop tools, write custom logic in Lua scripting, import Impera drivers and use native Biamp integration to connect third-party devices, all from one cloud-based design environment. It works for a single room or an entire enterprise. Biamp Launch analyses room acoustics and tunes connected devices, with scheduled, automated calibration that keeps sound consistent from one space to the next.
Where it fits in Qatar
- Ministry and corporate offices in West Bay or Msheireb: a facilities team can check boardroom and meeting room devices from one dashboard and adjust settings remotely, instead of walking between floors.
- Universities and training centres in Education City: the IT team sees which lecture room has an error before the next session and decides whether to fix it remotely or send a technician.
- Schools and multi-site organisations in Al Rayyan and Lusail: evening or weekend scheduled updates can reach many rooms without interrupting lessons or meetings that run Sunday to Thursday.
What to plan before ordering
- Confirm that each device appears on the Red Tier model list in the manufacturer's data.
- Count the eligible devices, since each one includes its own one-year license.
- Review the network path from each room to the cloud service with the SmartRooms Qatar team.
- Decide which third-party devices, if any, will be integrated through Workplace Control.
Quotations are usually issued within one working day. Purchase orders (LPOs) and government tenders, including Monaqasat, are accepted, and payment can be made by bank transfer, cheque or purchase order. Send your device models and room count and request a quote from SmartRooms Qatar.
Highlights
- Live device status, performance data and detailed system logs
- Real-time alerts for device errors and configuration issues
- Remote volume, input, preset and reboot commands
- Scheduled fleet-wide updates and configuration changes
- Biamp Launch automated room audio calibration and tuning
- One-year license with every Red Tier Workplace-ready device
Room fit
Tell us the room size and platform (Teams, Zoom or BYOD) and we confirm the right combination with your quotation.
Estimated timeline
Quotation within 1 working day · delivery timing depends on stock availability, and we confirm it with your quotation.
Specifications
Source: manufacturer · checked Oct 2026
The full specification and datasheet for this model are available on request; we send them with your quotation.
Downloads
1 file from the manufacturerQuestions about Workplace Perpetual Monitoring and Management Plus — Red Tier
What is this license used for?
It extends Biamp Workplace to Red Tier Workplace-ready devices, adding proactive cloud monitoring, remote system commands, Biamp Launch audio optimisation and the full Workplace Control platform. Its primary application is room and desk booking, so a meeting room can be made bookable through Biamp Workplace. It suits IT and AV teams running several rooms who want device health visible from one place.
Which devices are eligible for this license?
The license applies to Red Tier Workplace-ready devices. The manufacturer's data refers to an applicable Red Tier model list but does not reproduce it here, so SmartRooms Qatar will confirm that each device model on your list is eligible before your quotation is issued. Send your room list and device models when you ask for the check.
How long is the included license valid?
Every Red Tier Workplace-ready device includes a one-year Monitoring and Management Plus license. The source data does not set out renewal terms for the period after that year, so ask SmartRooms Qatar to confirm what applies to your devices within your quotation. Organisations rolling out devices in phases should track each device's license period in their asset register.
How would a ministry office in West Bay use Workplace Command?
A facilities team in West Bay could notice that a boardroom's audio is misbehaving and, from its desk, adjust the volume, switch the input, recall the correct preset or reboot the device without sending a technician to the floor. Workplace Command is built for this kind of remote fix. Confirm with SmartRooms Qatar which devices in your estate will sit under this license.
What happens when a lecture room device in Education City reports an error?
Real-time alerts flag device errors and configuration issues, and the monitoring view shows live status, performance data and detailed system logs. For a university or training centre in Education City, the IT team can see which room needs attention before the next session starts, then decide whether to fix it remotely or dispatch a technician.
Can we push updates to many rooms without disrupting classes or meetings?
Yes. The platform supports scheduled remote device actions for fleet-wide updates, configuration changes and reboots. A school in Al Rayyan or a multi-site organisation in Lusail could schedule these tasks for evenings or weekends, outside teaching and meeting hours. Because the working week runs Sunday to Thursday, many offices prefer a window outside those days. Confirm scheduling options with the SmartRooms Qatar team.
What does Workplace Control add to the monitoring service?
Workplace Control is the full control platform for touch panel interfaces. It offers drag-and-drop UI design, custom Lua scripting, Impera driver import and native Biamp integration, all from one cloud-based design environment. It can be used for a single room or an entire enterprise, which suits AV integrators and in-house teams that build interfaces for many rooms.
How does Biamp Launch tune room audio?
Biamp Launch analyses room acoustics and tunes the connected devices, running scheduled, automated calibration so sound stays consistent across spaces. In a hotel conference suite in West Bay or a multi-room venue, this means a meeting in one room does not sound noticeably different from the next without a technician adjusting each one by hand. Ask SmartRooms Qatar which connected devices in your rooms are covered.
Can it control equipment from other manufacturers?
Yes. Workplace Control lets you integrate third-party devices, and it includes Impera driver import for that purpose. This is useful for a mixed estate in a Doha office where displays, microphones and room systems come from different suppliers. Confirm the specific third-party models you plan to connect with SmartRooms Qatar before the quotation, so the integration scope is clear.
Do we need to plan any on-site work for this license?
This is a software license, so it does not involve mounting, cabling or power work in the room itself. Planning centres on the device list, the Red Tier eligibility check and the network path from each room to the cloud service, which the source data does not detail. SmartRooms Qatar offers a free site survey where network or room layouts need review before the quotation is finalised.
Is it worth licensing if we only have one or two meeting rooms?
Workplace Control suits a single room or a full enterprise, so one room can still benefit from custom touch panel design and Biamp Launch tuning. The value of central monitoring and remote commands grows with the number of rooms, because the IT team manages all of them from one place. For a small office, compare the license against the time spent sending technicians for common fixes.
Can we buy this through an LPO or a government tender?
Yes. SmartRooms Qatar accepts purchase orders (LPOs) and government tenders, including Monaqasat, and accepts payment by bank transfer, cheque or purchase order. Quotations are usually issued within one working day, so a ministry or public school can move quickly through its approval process. Send the device models and room count with your request to receive a quotation that matches the scope.
