Biamp
MAX Connect Auditorium Mode License
Biamp MAX Connect Auditorium Mode License 900-10004 Software
Workplace Perpetual Monitoring and Management Plus — White Tier
Biamp 900-10032 Workplace Monitoring and Management Plus (White Tier) License
Priceon request
QuotationWithin 1 working day
DeliveryConfirmed with your quote, based on stock
Overview
This software license for Workplace-ready White Tier devices (Biamp item 900-10032) adds proactive monitoring, remote commands, automated room audio tuning and the full Workplace Control platform. Every eligible device includes a one-year license. It suits IT and AV teams in Qatar looking after booking-enabled meeting rooms across several sites, from Doha offices to campuses in Education City.
What the White Tier license covers
This is a software license, not a hardware unit. It extends Biamp Workplace to Workplace-ready White Tier devices and adds proactive monitoring, remote system commands, automated audio optimisation and the full Workplace Control platform. Monitoring runs through secure cloud services, so IT and AV teams can see device status across every location from one place, and each eligible device includes a one-year license.
Monitoring and remote commands that reduce site visits
Monitoring provides live device status, performance data and detailed system logs, along with real-time alerts when a device reports an error or a configuration problem. Authorised users can adjust volume, switch inputs, recall presets and reboot equipment through Workplace Command without travelling to the room. Scheduled remote actions extend this to fleet-wide updates, configuration changes and reboots, so one planned job can cover many rooms.
Workplace Control and Biamp Launch for room audio
Workplace Control is the control-system layer. Designers build touch panel interfaces with drag-and-drop tools, write custom Lua scripts, import Impera drivers and integrate third-party devices, all from one cloud-based design environment that works for a single room or an entire enterprise. Biamp Launch complements this with scheduled, automated calibration: it analyses room acoustics and tunes connected devices so that sound stays consistent without manual intervention.
Where it fits in Qatar
Room and desk booking is the main purpose of this license, since the platform makes a location bookable through Biamp Workplace. The license suits organisations that run many rooms and need to manage them centrally:
- Corporate offices in West Bay or Lusail: staff reserve meeting rooms and desks from one interface while the IT team monitors the status of every room from a central view.
- Campuses in Education City: lecture and seminar spaces spread across several buildings, where faults can be spotted and fixed before a session starts.
- Government ministries in Doha: scheduled updates and configuration changes applied across rooms in multiple buildings, timed outside meeting hours and fitted to a Sunday to Thursday working week.
What to plan before you order
Start by checking which devices in each room are Workplace-ready and fall under the White Tier license, because the manufacturer data for this model does not list eligible models. Next, identify the rooms that need Workplace Control customisation or third-party integration, and confirm that each site has reliable network access for cloud monitoring. For multi-site rollouts, a purchase order (LPO) can cover the full device count in one document, and SmartRooms Qatar supports government tenders, including those on Monaqasat.
Request a quote
Send SmartRooms Qatar your room list and device count and request a quote. The team usually responds within one working day and can confirm which of your devices qualify before you commit to the license.
Highlights
- Live device status, performance data and detailed system logs
- Real-time alerts for device errors and configuration issues
- Remote volume, input, preset and reboot commands
- Workplace Control: drag-and-drop touch panel design and Lua scripting
- Biamp Launch scheduled room audio calibration
- One-year license included with every eligible White Tier device
Room fit
Tell us the room size and platform (Teams, Zoom or BYOD) and we confirm the right combination with your quotation.
Estimated timeline
Quotation within 1 working day · delivery timing depends on stock availability, and we confirm it with your quotation.
Specifications
Source: manufacturer · checked Oct 2026
The full specification and datasheet for this model are available on request; we send them with your quotation.
Downloads
1 file from the manufacturerQuestions about Workplace Perpetual Monitoring and Management Plus — White Tier
Is this a hardware product or a software license?
This is a software license, not a physical device. It extends Biamp Workplace monitoring, remote commands and the Workplace Control platform to White Tier devices that are Workplace-ready. Every eligible White Tier device includes a one-year license. The manufacturer data for this model does not list individual eligible models, so confirm your device list before ordering.
Which devices does the White Tier license work with?
The stated requirement is a White Tier device that is Workplace-ready, so check that condition first. Before ordering, list each meeting room's display, audio and control hardware and confirm which devices meet it. A device outside that category is not covered by this license, so it is worth checking early in any project spanning several sites in Doha or Lusail.
How long does the license run, and what are the renewal terms?
Each eligible White Tier device includes a one-year license. The manufacturer data for this model does not describe renewal terms, so this page does not state any. Ask for the license period and renewal arrangements to be confirmed in writing as part of the quotation, especially for a school or government body that plans its budget across several financial years.
What can an authorised user do remotely with Workplace Command?
Workplace Command lets authorised staff adjust volume, switch inputs, recall presets and reboot a device from another location. At a hospital in Al Sadd, for example, a meeting room with the wrong input selected can often be corrected remotely, without sending a technician down the corridor. Site visits can then be reserved for rooms that need physical repair.
How does monitoring help an IT team on a campus in Education City?
Campus AV teams often manage lecture halls and training rooms spread across several buildings. Monitoring shows live status, performance data and detailed system logs for each device, and real-time alerts flag device errors and configuration issues as they happen. A faulty device or a room with incorrect settings can be identified before a lecture begins, rather than after complaints from lecturers.
Can a government ministry in Doha update many rooms at once?
Yes. The product data lists scheduled remote device actions for fleet-wide updates, configuration changes and reboots. A ministry with meeting rooms in several Doha buildings can schedule these actions for quieter periods, such as early mornings or after the working day, so changes do not interrupt scheduled meetings during the Sunday to Thursday working week.
Does Biamp Launch need manual tuning in each room?
No. Biamp Launch automates room audio optimisation by analysing acoustics and tuning connected devices, and it can run scheduled calibration. This suits a hotel meeting room in West Bay that is reconfigured for different events and needs consistent sound without repeated manual work. It is still sensible to check the room after a major layout change.
Can the license support room and desk booking?
Yes. Room and desk booking is the primary application listed for this product, and the platform makes a location bookable through Biamp Workplace. A company in Lusail or The Pearl that wants staff to reserve meeting rooms and hot desks from one interface can use the platform for booking, alongside monitoring of the rooms included in the deployment.
What is the difference between monitoring and Workplace Control?
Monitoring and Workplace Command focus on keeping existing Workplace-ready devices healthy through status, logs, alerts and remote commands. Workplace Control extends into the control system itself, with drag-and-drop touch panel design, custom Lua scripting, Impera driver import and native Biamp integration. A team that needs visibility and remote fixes can rely on monitoring, while a team designing custom room control also needs Workplace Control.
Can third-party devices be integrated into the control system?
Yes. Workplace Control allows integration of third-party devices and import of Impera drivers, and custom logic can be written in Lua scripting. This matters in Qatar, where a corporate boardroom or university room may already contain equipment from several manufacturers. List the exact device models you plan to connect so the integration scope is clear in the quotation.
Does deploying the license require an on-site installation visit?
The license is software, so it involves no wall mounting. A multi-room rollout still benefits from planning, and SmartRooms Qatar offers free site surveys. A survey can establish which rooms hold Workplace-ready devices, the network access at each site, and where audio tuning matters most, such as a Doha campus with dozens of meeting spaces.
How can we buy this license through an LPO or a government tender?
SmartRooms Qatar supplies this license by quotation and accepts purchase orders (LPOs) and government tenders, including those on Monaqasat. Send your device count and room list, and the team usually responds within one working day. Payment can be made by bank transfer, cheque or purchase order, so the quotation can go straight into an internal approval file for a school or ministry in Doha.
