Yealink VC500 (Discontinued) · Replacements in Qatar

Name: Yealink VC500 Video Conferencing Endpoint (Discontinued)
Brand: Yealink
SKU: yealink-vc500
Availability: Discontinued

Overview

The Yealink VC500 is a discontinued all-in-one video conferencing endpoint that combines a codec and a 5x optical zoom PTZ camera with an 83° horizontal field of view and 1080p60 video. Yealink ended sales on 30 June 2022, so SmartRooms Qatar can quote a current equivalent or compatible replacement for small and medium meeting rooms in Qatar that need a camera mounted on top of the display.

What the Yealink VC500 is

The Yealink VC500 is an all-in-one video conferencing endpoint built for small and medium meeting rooms. Its codec and camera share one housing, so the unit sits on top of a display rather than needing a separate camera on the wall and a box under the table. Yealink has discontinued this model and stopped accepting new orders after 30 June 2022. This page is written for organisations that already run a VC500, buyers comparing it with newer endpoints, and anyone who needs a replacement for a unit that has failed or is due for retirement.

Camera, picture and bandwidth

The 5x optical zoom PTZ camera sends 1080p60 people video and 1080p30 content. Its 83° horizontal and 52° vertical fields of view, with pan of ±30° and tilt of ±20°, keep presenters and the far end of a table in frame. The codec supports H.265/HEVC from 512 kbps for 1080p calls. Yealink states that this saves more than 50 percent bandwidth compared with H.264, and the unit tolerates up to 30 percent video packet loss, which helps on busy or long-distance links to teams abroad.

Three configurations and what each includes

VC500-Mic: the codec plus a CPW90 kit with two DECT wireless microphones, rated for 50 m indoors and 300 m outdoors in ideal conditions.
VC500-VCM-CTP: the codec, a VCM34 microphone array with 20 ft (about 6 m) 360° pickup, and a 13.3-inch CTP20 touch panel.
VC500-Phone: the codec with a CP960 conference phone that has a 5-inch touchscreen, and two CPE90 wired expansion microphones.

Connections and installation planning

A single standard RJ45 cable runs from the display area to the conference table, and the unit fits on top of displays from 1 mm to 77 mm thick. The codec has two HDMI outputs, an HDMI input and a Mini-DP input for content sharing, two USB 2.0 ports and a 10/100/1000M Ethernet port. It measures 300 x 99 x 165.3 mm, so allow ventilation around it. Power comes from the Yealink original adapter, with AC 100–240V input and DC 48V/0.7A output. The manufacturer warns that third-party adapters may damage the endpoint. Plan the cable route, display height and adapter location during a free site survey before mounting.

Where it fits in Qatar

A private school in Al Wakrah equipping a meeting room where staff join calls with head office abroad, using H.323/SIP and cloud platforms such as Zoom.
A consultancy office in Lusail or West Bay with a modest boardroom where staff who work in Arabic and English meet together; confirm the interface language set with the SmartRooms Qatar team.
A site office in Mesaieed or Ras Laffan with an air-conditioned meeting room that must stay within the unit's operating range.

Heat, dust and operating range

Summer temperatures in Qatar regularly exceed 45°C. The VC500 is rated for operation from 0°C to 40°C at 10 to 95 percent humidity, so the room's cooling must hold the codec within that range. Avoid window-facing positions, and keep spare units in a controlled store, since storage is rated from -30°C to 70°C.

Discontinued model: support and replacement

The end-of-sale date for the VC500 is 30 June 2022. Under Yealink's end-of-life policy, the first year after that date includes hardware and software technical support and security fixes. From the second to the fifth year, Yealink attempts software bug fixes only, and no new features are provided after end-of-life. Yealink recommends the MeetingEye 600 as its replacement. SmartRooms Qatar can quote a current equivalent or a compatible replacement for your room, and we will confirm the support position for the model proposed. Request a quote with your room size and display details.

Highlights

5x optical zoom PTZ camera with 1080p60 video
83° horizontal field of view for full-room framing
H.265/HEVC codec from 512 kbps for 1080p calls
Fits on top of displays from 1 mm to 77 mm thick
Single RJ45 cable links display area and conference table
Discontinued by Yealink; end-of-sale 30 June 2022

Room fit

Tell us the room size and platform (Teams, Zoom or BYOD) and we confirm the right combination with your quotation.

Estimated timeline

Quotation within 1 working day · delivery timing depends on stock availability, and we confirm it with your quotation.

Specifications

Source: manufacturer · checked Oct 2026

The full specification and datasheet for this model are available on request; we send them with your quotation.

Downloads

9 files from the manufacturer

PDF Datasheets Yealink VC500 Video Conferencing Endpoint Datasheet.pdf 9.3 MB URL Datasheets · Opens on manufacturer site Download PDF Manuals & guides Yealink VC500 Full HD Video Conferencing Endpoint Quick Start Guide(EN, CN, DE, ES, FR) V1.0.pdf 9.4 MB PDF Manuals & guides · Opens on manufacturer site Yealink Full HD Video Conferencing System Administrator Guide V44.25.pdf PDF Manuals & guides · Opens on manufacturer site Yealink Full HD Video Conferencing System User Guide V44.pdf PDF Manuals & guides · Opens on manufacturer site Yealink_Full_HD_Video_Conferencing_System_Network_Deployment_Solution_V32.35.pdf 40 - Software & firmware · Opens on manufacturer site VC800(VC800,VCC22,VC500,VC880) 63.345.0.40 - Firmware & Release Note PDF Other documents · Opens on manufacturer site API Commands Introduction for Yealink Video Conferencing System V1.09.pdf PDF Other documents · Opens on manufacturer site Yealink Regulatory Notice V1.2.pdf

Questions about VC500

Is the Yealink VC500 still available from SmartRooms Qatar?

The Yealink VC500 is discontinued, and the manufacturer's end-of-sale date was 30 June 2022, after which new orders were not accepted. SmartRooms Qatar can still quote a current equivalent or a compatible replacement. Yealink recommends the MeetingEye 600 as the successor, so request a quote with your room size and display details and we will advise on the best fit for your site.

What size meeting room suits the VC500?

Yealink designed the VC500 for small and medium rooms. In Qatar that typically means a staff meeting room in a private school in Al Sadd, a team room in a Doha office, or a huddle room in Msheireb. Its 83° horizontal field of view keeps a group in frame from one camera position, but check the room layout and display size before ordering.

Can the VC500 sit on top of my display?

Yes, the unit is designed to sit on top of a display, and the source data gives a fitting thickness range of 1 mm to 77 mm. The package includes a wall or TV mounted shelf with screws. Measure the display's top edge and the space above it before ordering. If the screen is a large 86-inch panel or sits on a wall bracket, ask for a free site survey first.

What camera does the VC500 use and how far can it move?

The camera is a 5x optical zoom PTZ unit with 1920 x 1080 resolution at 60 frames per second. Its horizontal field of view is 83° and its vertical field of view is 52°. Pan range is ±30° and tilt range is ±20°. The package includes a VCR11 remote control, so a presenter or moderator can frame the room from the table without moving the codec.

How much bandwidth does a 1080p call need?

The codec supports H.265/HEVC from 512 kbps for 1080p calls. Yealink states this saves more than 50 percent bandwidth compared with H.264. The unit sends 1080p60 people video with 1080p30 content and tolerates up to 30 percent video packet loss. Ask your network team to size the uplink for the number of simultaneous calls your office runs, not just this one endpoint.

Which VC500 package should a school choose?

There are three configurations. VC500-Mic adds two DECT wireless microphones for presenters who move around. VC500-VCM-CTP adds a VCM34 microphone array and a 13.3-inch CTP20 touch panel for seated tables. VC500-Phone adds a CP960 conference phone and two CPE90 wired expansion microphones. Schools buying several units can issue a purchase order (LPO), and quotations are usually returned within one working day.

Which meeting platforms does the VC500 work with?

The data lists H.323 and SIP support, Yealink Meeting Server, Yealink Cloud Management Service, and integration with StarLeaf, Zoom, BlueJeans, EasyMeet, Videxio and Pexip. It also lists RS-232 and HTTP API control for control system integration, and VISCA and PELCO camera control. Confirm your exact platform and account type with the SmartRooms Qatar team before you order, so the quotation matches your calling setup.

Can the VC500 handle the summer heat in Qatar?

The VC500 has an operating range of 0°C to 40°C with 10 to 95 percent humidity, and a storage range of -30°C to 70°C. Summer temperatures in Qatar exceed 45°C, so the unit must sit in an air-conditioned room that keeps the codec within its range. Keep it away from direct sun through windows and leave ventilation clear around the codec.

What power adapter does it need?

The endpoint uses the Yealink original power adapter, with AC 100 to 240V input and DC 48V/0.7A output. Power consumption is below 7.8W idle, 8W in normal operation and 11.8W at maximum. The manufacturer warns that third-party adapters can damage the endpoint, and any cable with a broken outer skin should be replaced at once. Check the adapter's input range against the site supply during your survey.

Which cables and ports will the installation use?

A single RJ45 cable links the display area to the conference table through the extension port. The codec has two HDMI outputs for displays, an HDMI input and a Mini-DP input for content sharing, two USB 2.0 ports and a 10/100/1000M Ethernet port. A teacher presenting from a laptop in a Education City classroom would connect through the HDMI or Mini-DP input, so plan those cable runs in advance.

Is the VC500 still supported with software updates?

Under Yealink's end-of-life policy, the first year after the 30 June 2022 end-of-sale date includes technical support and security fixes. From the second to the fifth year, Yealink attempts software bug fixes, and no new features are provided after end-of-life. Hardware spares depend on local distributors and stock. Ask us to confirm the current support position for your unit before you decide between keeping it and replacing it.

Should I keep my existing VC500 or replace it?

Keep a working VC500 if it meets current needs and its room stays within the 0°C to 40°C operating range. Plan a replacement before a failure disrupts meetings, because Yealink no longer adds features and only provides limited fixes. A government office in Doha with several units should compare the MeetingEye 600 or another current endpoint, and request a quote covering all rooms at once.