Elo 5502L Non-Touch (Discontinued) · Replacements in Qatar

Name: Elo 5502L 55-inch Non-Touch Digital Signage Display (Discontinued)
Brand: Elo
SKU: elo-5502l-non-touch
Availability: Discontinued

Overview

The Elo 5502L is a 55-inch non-touch digital signage display from Elo's IDS 02-Series, with a 1920 x 1080 panel, 450 nits typical brightness and 1100:1 contrast. It suits shop entrances, lobbies and wayfinding screens in Qatar that need to show content without touch input. Elo has discontinued this model and replaced it with the 5503L, so request a quote for a current equivalent or compatible replacement.

What the Elo 5502L is and why it is discontinued

The Elo 5502L is a 55-inch non-touch display in black, part of Elo's IDS 02-Series of digital signage products. Elo has discontinued this model and replaced it with the 5503L. If your organisation already runs 5502L units, or you are comparing older stock with newer displays, SmartRooms Qatar can quote a current equivalent or a compatible replacement that suits your installation.

Display and connectivity facts that shape the choice

The panel has a 54.6-inch diagonal, a 16:9 aspect ratio and a native 1920 x 1080 resolution at 60 Hz, with several lower resolutions also supported. Typical brightness is 450 nits and typical contrast is 1100:1, while the viewing angle is 178 degrees horizontally and vertically. Typical response time is 12 msec and the display reproduces 16.7 million colours.

Inputs include two HDCP-capable HDMI connectors, a DisplayPort 1.1a connector and an analogue VGA connector. Audio input uses a 3.5 mm jack, and a headphone output is also fitted. Four 5 W stereo speakers are built in. Because this is a non-touch model, it displays content and does not accept touch input.

Where it fits across Qatar

Shopping malls in West Bay: a 55-inch screen at a store entrance or beside a mall directory shows promotions and wayfinding to shoppers at normal walking distance, and the wide viewing angle helps people approaching from the side.
Hotel lobbies in The Pearl: a reception or event-information screen in an air-conditioned lobby, positioned away from direct sunlight and heat sources.
Bank branches in Msheireb: queue-side screens showing services, announcements and branch information, placed where they are not facing a window.

Planning power, heat and mounting

The unit accepts 100 to 240 VAC at 50/60 Hz, which covers Qatar's 240 V, 50 Hz supply. A power cable with a UK plug is included, and Qatar's BS 1363 (Type G) sockets use the same plug standard. Typical power consumption at 230 V, 50 Hz is 104.5 W when on, 2.7 W in sleep and 0.49 W when off.

Operating temperature is 0 to 40 °C in portrait or landscape mode, and 0 to 35 °C in tabletop mode or with Intel OPS modules. Storage is rated from -20 to 60 °C. Qatar summers can push outdoor temperatures above 45 °C, so install the display in a cooled indoor space and ask the SmartRooms Qatar team to confirm the exact position before installation.

The rear has a 400 x 400 mm VESA 4-hole mounting pattern. The unit measures 1282.68 mm x 753.48 mm x 60.37 mm and weighs 37.03 kg with the ECM module or 34.01 kg without it. Before wall-mounting a panel this size, a free site survey confirms the wall structure, fixing points and cable route. Optional items listed for the IDS 02 Series include a wall mount and side-mount brackets.

Quotes, warranty and ordering

The manufacturer lists a 3-year warranty, an MTBF of 50,000 hours demonstrated, and optional 1-year and 2-year extended warranties. SmartRooms Qatar supplies and delivers to all 8 municipalities of Qatar, arranges professional installation, and accepts purchase orders (LPOs), government tenders and payment by bank transfer, cheque or purchase order. Request a quote for the replacement that matches your location and use case, and we will usually respond within one working day.

Highlights

55-inch non-touch display with 1920 x 1080 native resolution
450 nits typical brightness and 1100:1 typical contrast
Two HDCP-capable HDMI inputs, DisplayPort 1.1a and VGA
Operating range 0 to 35 °C in tabletop mode or with Intel OPS modules
Power input 100 to 240 VAC at 50/60 Hz
Discontinued and replaced by the 5503L; 3-year warranty listed

Estimated timeline

Quotation within 1 working day · delivery timing depends on stock availability, and we confirm it with your quotation.

Specifications

40 specifications · Source: manufacturer · checked Oct 2026

Technical40

Part Number(s): Non-Touch - E219186
Enclosure Color: Black
Touch Technology & Capacity: Non-Touch
Diagonal Size: 54.6'' diagonal, Active matrix TFT LCD (LED)
Active Area: 47.62" x 26.78" / 1209.60 mm x 680.40 mm
Aspect Ratio: 16:9
Resolution: 1920 x 1080 @ 60hz
Other Supported Resolutions: 640x480 60Hz 720x480 60Hz 720x576 50Hz 800x600 56, 60Hz 1024x768 60Hz 1280x720 50, 60Hz 1280x960 60Hz 1280x1024 60Hz 1366x768 60Hz, 60Hz RB 1440x900 60Hz, 60Hz RB 1680x1050 60Hz, 60Hz RB 1920x1080 50, 60Hz
Viewing Angle: Horizontal: ±89° or 178° total / Vertical: ±89° or 178° total
Number of Colors: 16.7 million
Brightness (typical): LCD Panel: 450 nits
Response Time-total (typical): 12 msec
Contrast Ratio: 1100:1
On Screen Display: Available through the Touch OSD menu. Video Settings: Video Port Discovery, Video Source Select, Black Level, Brightness, Contrast, Sharpness, Auto Adjustment Color Settings: Color Temperature, User Preset (for color), Dynamic Color Modes Audio Settings: Audio Source selection, Mute, Volume adjustments General Settings: Recall defaults, MDC protocol (for serial commands), Tabletop Mode (for tabletop thermal profile) OSD Settings: OSD Timer and language Information: Monitor, System Temperature, Help & Support Power Settings: Power Behavior RTC Settings: The clock/time and the monitor ON/OFF sch
I/O Ports: Input: AC power input, USB type B (for Touch), VGA, 2x HDMI, GPIO, DisplayPort, Audio Line in Output: Audio Headphones out, RJ45 (for optional OSD remote)
Input Video Signal Connector: Analog VGA Female DE-15 connector 2x HDCP-capable HDMI Type A connector DisplayPort 1.1a connector
Input Video Frequency: Horizontal: 31.5 - 73 KHz Vertical: 47 - 63 Hz
Audio Input Connector: 3.5 mm TRS jack
Audio Input Signal Range: 1Vrms max stereo signal (standard PC line out)
Headphone Output Connector: 3.5 mm TRS jack
Speakers: 4 x 5 W stereo speakers
Power Supply: AC internal - Replacement power cables are available with the purchase of a replacement cable kit - Elo P/N: E060080
Input Connector: IEC 60320 C6
Input Voltage: 100 - 240 VAC 50/60Hz
Maximum Operating Time: 24 hours/day
Power Consumption (Typical): Monitor Only (Typical at 120V at 60Hz): ON: 106.7W SLEEP: 1.8W OFF: 0.03W (Typical at 230V at 50Hz): ON: 104.5W SLEEP: 2.7W OFF: 0.49W
Dimensions: 50.50" x 29.66" x 2.38" / 1282.68 mm x 753.48 mm x 60.37mm
Shipping Box Dimensions: 55.9" x 9.25" x 34.6" / 1420 mm x 235 mm x 880 mm
Weight (Unpackaged): With ECM: 81.64 lbs / 37.03 kg Without ECM: 74.98 lbs / 34.01 kg
Weight (Packaged): Without ECM: 94.07 lbs / 42.67 kg
Operating Temperature: Portrait/Landscape Mode: 0°C to 40°C / 32°F to 104°F Table top Mode and with Intel OPS modules: 0° C to 35° C OR 32°F to 95°F
Storage Temperature: -20°C to 60°C / -4°F to 140°F
Humidity: Operating: 20% to 80% Storage: 10% to 90%
Mounting Options: 400mm x 400mm VESA 4-hole mounting interface on rear of unit See dimensional drawings for details
MTBF: 50,000 hours demonstrated
Warranty: 3-year
Extended Service Options: Extended 1 year warranty – Elo P/N: E137191 Extended 2 year warranty – Elo P/N: E351937
Regulatory approvals and declarations: UL, FCC (US) - Class A cUL, IC (Canada) CB (International safety) CE (Europe) - Class A CCC (China) EAC (Russia) VCCI (Japan) Energy Star 7.0 UL 60950 ball-drop compliant IK07 impact compliant EU Energy Efficiency A rating
What's in the Box: QIG HDMI cable VGA-DB9 Serial Y-Cable USB cable (Type A plug to Type B plug) Power Cable IEC 60320-C5 (NA plug) Power Cable IEC 60320-C5 (EU/KR plug) Power Cable IEC 60320-C5 (UK plug) 3.5mm Audio Cable
IDS Optional Accessories: Barcode Reader – Elo P/N: E093433 2D Barcode Scanner – Elo P/N: E926356 Elo Backpack® - Elo P/N: E611864 Magnetic Stripe Reader – Elo P/N: E001002 NFC/RFID Reader – Elo P/N: E001004 Wallmount for IDS 02 Series – Elo P/N: E275050 Webcam for IDS 02 Series – Elo P/N: E275233 EMV Cradle for Ingenico ICMP - Elo P/N: E200788 EMV Cradle for Verifone E355 - Elo P/N: E201363 EMV Cradle for MagTek eDynamo - Elo P/N: E375343 EMV Cradle for Ingenico RP457c (with Audio Jack, BT and USB) - Elo P/N: E586981 EMV Cradle for Ingenico RP457c (with BT and USB) - Elo P/N: E710930 ECM Power Connector Module for IDS

Downloads

0 files from the manufacturer

No downloadable files are listed for this model yet. Ask us and we will send the datasheet.

Questions about 5502L Non-Touch

Is the Elo 5502L still manufactured?

No. Elo has discontinued the 5502L and replaced it with the 5503L. If your organisation already owns 5502L units, send us your installation details and we will quote a compatible replacement. For a new purchase, request a quote and we will recommend a current equivalent that matches your 55-inch size, 1920 x 1080 resolution and non-touch requirement before comparing other features.

Does the Elo 5502L support touch input?

No. The 5502L is a non-touch model, so it displays content from HDMI, DisplayPort or VGA sources but does not accept finger or pen input. Schools and offices that need touch interaction should state that requirement at the start of their request, so SmartRooms Qatar can quote a model that matches the use case.

Is 450 nits enough for a shopping mall display in West Bay?

The typical brightness is 450 nits, with 1100:1 typical contrast and 178-degree viewing angles. For mall corridors, entrances and shop fronts away from direct sunlight, that level suits most content. A screen placed opposite a window or in strong daylight needs a brighter model. Send the exact location with your quote request and we will confirm whether the 5502L or a current equivalent suits it.

Can the 5502L run in a hotel lobby in The Pearl during summer?

The operating range is 0 to 40 °C in portrait or landscape mode, and 0 to 35 °C in tabletop mode or with Intel OPS modules. Qatar summers can exceed 45 °C outdoors, so the display should sit in an air-conditioned lobby, away from direct sun and heat-producing equipment. Ask SmartRooms Qatar to check the exact position before installation and keep the ventilation clear.

How many video sources can connect to the 5502L?

The 5502L has two HDCP-capable HDMI inputs, one DisplayPort 1.1a input and one analogue VGA input, so all four can be physically connected, although only one source is shown on screen at a time. Audio input uses a 3.5 mm jack, and a headphone output is fitted. An RJ45 port supports the optional OSD remote, and a VGA-DB9 serial Y-cable is included.

Does the 5502L support Intel OPS modules?

The manufacturer data gives an operating temperature for configurations with Intel OPS modules, which is 0 to 35 °C. Elo also lists an OPS adaptor kit for the IDS 02 Series as an optional accessory. OPS modules add a computer to the display, so check module compatibility with the adaptor kit and your software before ordering. SmartRooms Qatar can quote the kit and confirm what your build requires.

Will the 5502L work with Qatar's 240 V power supply?

Yes. The input is rated 100 to 240 VAC at 50/60 Hz, which covers Qatar's 240 V, 50 Hz mains. A power cable with a UK plug is included, and that plug type fits the BS 1363 (Type G) sockets used across Qatar. Typical consumption at 230 V, 50 Hz is 104.5 W when on and 0.49 W when off, so plan a socket close to the mounting point.

How much wall space and weight do I need to mount the 5502L?

The rear has a 400 x 400 mm VESA pattern. The unit measures 1282.68 mm x 753.48 mm x 60.37 mm and weighs 37.03 kg with the ECM module or 34.01 kg without it. Before wall-mounting a panel this size in an office in Msheireb, a free site survey confirms the wall structure, fixing points and cable route. An optional wall mount for the IDS 02 Series is listed by Elo.

Can a school in Al Wakrah order several units on one LPO?

Yes. SmartRooms Qatar accepts purchase orders (LPOs), so a school can issue one LPO covering several 55-inch units. Each location needs its own mounting and power plan, so request a site survey for each classroom or corridor. Quotations are usually issued within one working day, and payment can be made by bank transfer, cheque or purchase order. Include the number of units and their locations in the request.

Is the 5502L suitable for a bank branch in Msheireb?

A bank branch can use it for queue-side screens showing services, announcements and branch information. The 178-degree viewing angle lets customers see content from seats and from standing positions across the hall. Choose a position away from direct window light and confirm the room stays within the 0 to 40 °C operating range. Because the model is discontinued, the team will quote a current equivalent that fits your layout.

What warranty and reliability figures does Elo list for the 5502L?

Elo lists a 3-year warranty and an MTBF of 50,000 hours demonstrated. Optional extended warranties of 1 year and 2 years are also listed by the manufacturer. The product is listed with UL, CE, Energy Star 7.0 and EU energy efficiency A rating, and carries an IK07 impact compliance. Products supplied by SmartRooms Qatar are covered by the manufacturer's warranty, and we can confirm the terms with your quote.

What should I check before replacing a 5502L with the 5503L?

Start with size, resolution and mounting, since the 5502L uses a 54.6-inch 1920 x 1080 panel with a 400 x 400 mm VESA pattern. Then check the inputs you need, the operating temperature for your room, and whether touch is required, because the 5502L is non-touch. Elo states that the 5503L replaces this model, so ask SmartRooms Qatar to confirm its specification against your needs and include site details in your quote request.