Elo 5502L (Discontinued) · Replacements in Qatar

Name: Elo 5502L 55-inch Interactive Touch Digital Signage Display
Brand: Elo
SKU: elo-5502l
Availability: Discontinued

Overview

The Elo 5502L is a 55-inch touchscreen digital signage display with a 1920 x 1080 panel, 450 nits typical LCD brightness and a choice of PCAP or infrared touch. The manufacturer has discontinued it and replaced it with the 5503L, so buyers should request a quote for that model or another compatible replacement. It suits Qatar lobbies, classrooms and meeting rooms that need indoor interactive signage in air-conditioned spaces.

Discontinued model: what it means for your purchase

The manufacturer has discontinued the Elo 5502L and replaced it with the 5503L. If your organisation already runs this 55-inch display, or you are comparing it with newer models, SmartRooms Qatar can quote the 5503L or another compatible replacement. Send us your mounting plan and accessory needs, and our team will confirm the closest match in writing.

Touch technology and display performance

The 5502L uses a 54.6-inch active matrix LCD with a 1920 x 1080 resolution at 60Hz and a 16:9 aspect ratio. Its typical LCD brightness is 450 nits, its contrast ratio is 1100:1, and its typical response time is 12 ms. Three part numbers cover the range. E218562 uses projected capacitive (PCAP) touch with 12 simultaneous touches and a clear, anti-friction surface. E218847 uses infrared touch with 20 touches. E399726 is the infrared model with Qwizdom Octopus/Ximbus software included. The PCAP version is thinner at 51.0 mm deep, compared with 60.37 mm for the infrared version.

Connectivity, speakers and expansion

Inputs include VGA, two HDCP-capable HDMI ports, DisplayPort 1.1a and a 3.5 mm audio line in. A USB Type B port carries the touch signal, and an RJ45 connection supports the optional wired OSD remote. Four 5 W stereo speakers are built in, with a headphone output alongside. The box does not include a computer, but optional ECMG3 computer modules with Intel i3, i5 or i7 processors and an OPS adaptor kit can be added. Every ECMG3 kit includes the E275433 ECM Power Connector Module.

Where it fits in Qatar

Hotel and serviced apartment lobbies: a 55-inch guest information or wayfinding screen in a West Bay hotel, rated for operation up to 24 hours a day.
Classrooms: a lesson space in Education City or an Arabic-curriculum school where teachers want touch annotation. The E399726 variant suits lessons built around polling and quick questions.
Corporate meeting rooms: a boardroom or breakout room in Lusail or Msheireb where laptops connect by HDMI or DisplayPort for teams working with colleagues abroad.

Planning for heat, weight and mounting

Operating temperature is 0°C to 40°C in portrait or landscape mode, and 0°C to 35°C in tabletop mode or with OPS modules. Summer temperatures in Qatar often exceed 45°C, so this model belongs in an air-conditioned indoor space, and the room's cooling should be checked before installation. The rear has a 400 x 400 mm VESA pattern. The PCAP version weighs 35.61 kg with the ECM fitted, and the infrared version weighs 37.03 kg, so arrange a free site survey and confirm the wall or frame can carry the load. Input is 100 to 240 VAC at 50/60 Hz, and the box lists a UK-plug power cable.

Request a quote from SmartRooms Qatar for the 5503L or a compatible replacement. Quotations are usually issued within one working day. We supply all eight municipalities of Qatar and accept purchase orders (LPOs) and government tenders, including Monaqasat.

Highlights

55-inch panel with 1920 x 1080 resolution at 60Hz
PCAP touch with 12 touches or infrared touch with 20 touches
450 nits typical LCD brightness and 1100:1 contrast ratio
VGA, two HDMI, DisplayPort and USB Type B touch connections
Four 5 W stereo speakers built in
3-year manufacturer warranty; model discontinued and replaced by 5503L

Estimated timeline

Quotation within 1 working day · delivery timing depends on stock availability, and we confirm it with your quotation.

Specifications

41 specifications · Source: manufacturer · checked Oct 2026

Technical41

Part Number(s): Infrared (clear) - E218847 Infrared (clear) with Qwizdom Octopus/Ximbus Software - E399726 TouchPro PCAP (clear with anti-friction) - E218562
Enclosure Color: Black
Touch Technology & Capacity: PCAP (TouchPro® Projected Capacitive) - 12 Touch Infrared - 20 Touch
Touch Interfaces: USB
Diagonal Size: 54.6'' diagonal, Active matrix TFT LCD (LED)
Active Area: 47.62" x 26.78" / 1209.60 mm x 680.40 mm
Aspect Ratio: 16:9
Resolution: 1920 x 1080 @ 60hz
Other Supported Resolutions: 640x480 60Hz 720x480 60Hz 720x576 50Hz 800x600 56, 60Hz 1024x768 60Hz 1280x720 50, 60Hz 1280x960 60Hz 1280x1024 60Hz 1366x768 60Hz, 60Hz RB 1440x900 60Hz, 60Hz RB 1680x1050 60Hz, 60Hz RB 1920x1080 50, 60Hz
Viewing Angle: Horizontal: ±89° or 178° total / Vertical: ±89° or 178° total
Number of Colors: 16.7 million
Brightness (typical): LCD Panel: 450 nits IR: 405 TouchPro PCAP: 387 nits
Response Time-total (typical): 12 msec
Contrast Ratio: 1100:1
On Screen Display: Available through the Touch OSD menu. Video Settings: Video Port Discovery, Video Source Select, Black Level, Brightness, Contrast, Sharpness, Auto Adjustment Color Settings: Color Temperature, User Preset (for color), Dynamic Color Modes Audio Settings: Audio Source selection, Mute, Volume adjustments General Settings: Recall defaults, MDC protocol (for serial commands), Tabletop Mode (for tabletop thermal profile) OSD Settings: OSD Timer and language Information: Monitor, System Temperature, Help & Support Power Settings: Power Behavior RTC Settings: The clock/time and the monitor ON/OFF sch
I/O Ports: Input: AC power input, USB type B (for Touch), VGA, 2x HDMI, GPIO, DisplayPort, Audio Line in Output: Audio Headphones out, RJ45 (for optional OSD remote)
Input Video Signal Connector: Analog VGA Female DE-15 connector 2x HDCP-capable HDMI Type A connector DisplayPort 1.1a connector
Input Video Frequency: Horizontal: 31.5 - 73 KHz Vertical: 47 - 63 Hz
Audio Input Connector: 3.5 mm TRS jack
Audio Input Signal Range: 1Vrms max stereo signal (standard PC line out)
Headphone Output Connector: 3.5 mm TRS jack
Speakers: 4 x 5 W stereo speakers
Power Supply: AC internal - Replacement power cables are available with the purchase of a replacement cable kit - Elo P/N: E060080
Input Connector: IEC 60320 C6
Input Voltage: 100 - 240 VAC 50/60Hz
Maximum Operating Time: 24 hours/day
Power Consumption (Typical): Monitor Only (Typical at 100V at 60Hz): ON: 87.77W SLEEP: 0.36W OFF: 0.19W (Typical at 240V at 50Hz): ON: 83.64W SLEEP: 0.74W OFF: 0.44W Monitor + ECMG3 (Typical at 100V at 60Hz): ON: 103.6W SLEEP: 11.12W OFF: 11.05 W (Typical at 240V at 50Hz): ON: 95.8W SLEEP: 10.69W OFF: 10.64W
Dimensions: TouchPro: 50.50" x 29.66" x 2.01" / 1282.68 mm x 753.48 mm x 51.0 mm IR: 50.50" x 29.66" x 2.38" / 1282.68 mm x 753.48 mm x 60.37mm
Shipping Box Dimensions: 55.9" x 9.25" x 34.6" / 1420 mm x 235 mm x 880 mm
Weight (Unpackaged): TouchPro: With ECM: 78.51 lbs / 35.61 kg Without ECM: 71.85 lbs / 32.59 kg IR: With ECM: 81.64 lbs / 37.03 kg Without ECM: 74.98 lbs / 34.01 kg
Weight (Packaged): TouchPro: Without ECM: 91.67 lbs / 41.58 kg IR: Without ECM: 94.07 lbs / 42.67 kg
Operating Temperature: Portrait/Landscape Mode: 0°C to 40°C / 32°F to 104°F Table top Mode and with Intel OPS modules: 0° C to 35° C OR 32°F to 95°F
Storage Temperature: -20°C to 60°C / -4°F to 140°F
Humidity: Operating: 20% to 80% Storage: 10% to 90%
Mounting Options: 400mm x 400mm VESA 4-hole mounting interface on rear of unit See dimensional drawings for details
MTBF: 50,000 hours demonstrated
Warranty: 3-year
Extended Service Options: 4 year warranty coverage + AUR - Elo P/N: E740135 5 year warranty coverage + AUR - Elo P/N: E740330 3 year warranty coverage + OSE - Elo P/N: E740527 4 year warranty coverage + OSE - Elo P/N: E740728 5 year warranty coverage + OSE - Elo P/N: E740918
Regulatory approvals and declarations: UL, FCC (US) - Class A cUL, IC (Canada) CB (International safety) CE (Europe) - Class A CCC (China) EAC (Russia) VCCI (Japan) Energy Star 7.0 UL 60950 ball-drop compliant IK07 impact compliant EU Energy Efficiency A rating
What's in the Box: QIG HDMI cable VGA-DB9 Serial Y-Cable USB cable (Type A plug to Type B plug) Power Cable IEC 60320-C5 (NA plug) Power Cable IEC 60320-C5 (EU/KR plug) Power Cable IEC 60320-C5 (UK plug) 3.5mm Audio Cable
IDS Optional Accessories: Barcode Reader – Elo P/N: E093433 2D Barcode Scanner – Elo P/N: E926356 Elo Backpack® - Elo P/N: E611864 Elo Backpack® 3.0 - Elo P/N: E901355 Magnetic Stripe Reader – Elo P/N: E001002 NFC/RFID Reader – Elo P/N: E001004 Wallmount for IDS 02 Series – Elo P/N: E275050 EMV Cradle for Ingenico ICMP - Elo P/N: E200788 EMV Cradle for Verifone E355 - Elo P/N: E201363 EMV Cradle for MagTek eDynamo - Elo P/N: E375343 EMV Cradle for Ingenico RP457c (with Audio Jack, BT and USB) - Elo P/N: E586981 EMV Cradle for Ingenico RP457c (with BT and USB) - Elo P/N: E710930 Fingerprint Scanner – Elo P/N: E134286 EC

Downloads

0 files from the manufacturer

No downloadable files are listed for this model yet. Ask us and we will send the datasheet.

Questions about 5502L

Is the Elo 5502L still available to quote from SmartRooms Qatar?

The manufacturer has discontinued the 5502L and replaced it with the 5503L. SmartRooms Qatar can quote the 5503L or another compatible current model. Tell us how many screens you need and which touch type you prefer, and our team will recommend the closest match. Quotations are usually issued within one working day.

What is the difference between the PCAP and infrared versions?

The PCAP version, part number E218562, supports 12 simultaneous touches and has a clear anti-friction surface. Its typical brightness is 387 nits and its depth is 51.0 mm. The infrared version, E218847, supports 20 touches with 405 nits typical brightness and a 60.37 mm depth. Choose PCAP if a slimmer body matters most, and infrared if you need more simultaneous touches.

When is the E399726 variant the better choice for a classroom?

Part number E399726 is the infrared model supplied with Qwizdom Octopus/Ximbus software. It suits a classroom in Education City or an Arabic-curriculum school where teachers run polls and quick questions during lessons. It supports 20 touches. Ask for a quotation that lists the number of classrooms and any software requirements before ordering.

Can it be installed in an outdoor corridor or an unairconditioned hall in Qatar?

No. The rated operating range is 0°C to 40°C in portrait or landscape mode, and 0°C to 35°C in tabletop mode or with OPS modules, with humidity between 20% and 80%. Qatar summers regularly pass 45°C, so plan for an air-conditioned indoor space and confirm the site environment with the SmartRooms Qatar team before fixing the location.

Does the display include a built-in computer?

The box contents do not include a computer. Optional ECMG3 computer modules are available with i3, i5 or i7 processors, some with Windows 10 and some with no operating system, and an OPS adaptor kit is also listed. ECMG3 kits include the E275433 ECM Power Connector Module. Decide on the computer before we prepare the quotation.

Which connections does it offer, and will the power cable suit Qatar sockets?

Inputs include VGA, two HDCP-capable HDMI ports, DisplayPort 1.1a and a 3.5 mm audio line in, with a USB Type B port for touch. The power input accepts 100 to 240 VAC at 50/60 Hz through an IEC 60320 C6 inlet, and the box lists a UK-plug power cable. Qatar uses BS 1363 (Type G) sockets, so confirm the plug fit before installation.

Can a West Bay hotel use this panel for guest wayfinding around the clock?

Yes, for an indoor, air-conditioned lobby. The display is rated for operation up to 24 hours a day, and its touch input suits directories, maps and guest information. Before ordering, check the lobby's cooling and mounting wall, since the PCAP version weighs 35.61 kg with the ECM fitted. A free site survey from SmartRooms Qatar can confirm the layout.

What should a Lusail office plan before wall-mounting one of these screens?

The PCAP version measures 1282.68 mm by 753.48 mm by 51.0 mm, and the rear has a 400 x 400 mm VESA pattern. With the ECM fitted it weighs 35.61 kg, so the wall or frame must be rated for that load. Plan the power outlet, cable route and eye-level height in advance. A free site survey before the order helps avoid rework.

Which certifications are listed for this model in a tender file?

The manufacturer lists UL and FCC Class A, CE Class A, cUL, IC, CB, CCC, EAC and VCCI. It also lists Energy Star 7.0, an EU energy efficiency A rating, UL 60950 ball-drop compliance and IK07 impact compliance. Use this list as the technical reference in your tender, and check it against your authority's specific requirements before submitting.

How does a school order several units through an LPO?

Send a list of rooms, the number of displays for each, and the touch type you need. SmartRooms Qatar will prepare one quotation covering all units, usually within one working day. We accept purchase orders (LPOs), government tenders including Monaqasat, and payment by bank transfer, cheque or purchase order. Each screen can then be assigned to a specific wall in the installation plan.