Elo 3202L PCAP (Discontinued) · Replacements in Qatar

Name: Elo 3202L 32-inch Interactive Signage Display, PCAP (Discontinued)
Brand: Elo
SKU: elo-3202l-pcap
Availability: Discontinued

Overview

The Elo 3202L is a 31.5-inch PCAP touchscreen signage display with 1920 x 1080 resolution, 12-touch capacity and built-in 4 x 5 W speakers. Elo has discontinued this model and replaced it with the 3203L, so buyers in Qatar should compare the newer unit before ordering. It suits reception areas, wayfinding points and collaboration rooms. Request a quote for the 3203L or a compatible replacement.

What the Elo 3202L is and why it has been discontinued

The Elo 3202L is a PCAP touchscreen display from the IDS 02-Series, designed for digital signage, wayfinding, point-of-sale and interactive information points. Elo has discontinued this model and replaced it with the 3203L. If your organisation already runs a 3202L, or you are comparing it with newer hardware, the practical step is to request a quote for the 3203L or another compatible replacement before the existing unit needs servicing.

Display and touch performance that matters on the floor

The active-matrix LCD has a 31.5-inch diagonal, a 16:9 aspect ratio and a resolution of 1920 x 1080 at 60 Hz, with 16.7 million colours. The LCD panel is rated at 500 nits typical brightness and the touch layer at 430 nits, with a 3000:1 contrast ratio and an 8 ms typical response time. The TouchPro projected capacitive layer recognises 12 touches, and the 178-degree viewing angles keep the picture readable from the side of a reception desk or a queue line.

Connectivity, audio and optional computing

Video inputs are two HDMI ports, one DisplayPort and one VGA, so the screen can take a media player, a PC or an older source. The USB Type B port carries touch data back to the host, and a 3.5 mm line-in and headphone jack handle audio, with 4 x 5 W stereo speakers built in. A GPIO connector and an RJ45 port for the optional wired OSD remote add integration options. For a self-contained unit, Elo lists ECMG3 computer kits with Intel Core i3, i5 and i7 processors, and an OPS adaptor kit for the IDS 02 Series.

Power, heat and mounting planning for Qatar

The internal power supply accepts 100 to 240 VAC at 50/60 Hz, which covers Qatar's 240 V, 50 Hz mains. The box includes a power cable with a UK plug. Typical monitor-only draw is 53.0 W when on at 230 V, falling to 9.0 W in sleep mode. The operating range is 0 to 40 °C in portrait or landscape and 0 to 35 °C in tabletop mode or with OPS modules. Qatar's summer heat regularly passes 45 °C outdoors, so the display belongs in an air-conditioned space, away from direct sun through glazing. The VESA pattern is 400 x 400 mm, and the unit weighs 12.82 kg without the ECMG3 kit or 15.82 kg with it, so a site survey before wall mounting helps confirm the wall and fixings.

Where it fits in Qatar

Hotel check-in in West Bay: a 31.5-inch screen at a reception desk can show local directions, dining and transport options and event schedules, with the 12-touch layer handling guests tapping at the same time.
Campus wayfinding in Education City: a touch directory in an air-conditioned atrium helps visitors find lecture halls and offices without staff help.
Ministry service hall in Doha: queue and service information in Arabic and English, driven from a connected media player, can cut down on repeated counter questions during peak mornings.

Planning a replacement or upgrade

Check the 3203L specification sheet against the figures on this page, especially resolution, touch points, ports and VESA pattern, before approving the purchase. SmartRooms Qatar supplies, delivers to all eight municipalities of Qatar, installs professionally and offers free site surveys. Quotations usually come within one working day, and we accept LPOs, government tenders and payment by bank transfer, cheque or purchase order. The 3202L carried a 3-year warranty, and Elo lists 4- and 5-year extended coverage options. Request a quote for the 3203L or a compatible replacement and we will confirm the right configuration for your site.

Highlights

31.5-inch PCAP touchscreen with 12-touch capacity
1920 x 1080 resolution at 60 Hz
500 nits LCD panel, 430 nits touch layer brightness
Two HDMI, one DisplayPort, one VGA and USB Type B touch
4 x 5 W stereo speakers built in
Input 100 to 240 VAC, 50/60 Hz
Discontinued by Elo and replaced by the 3203L

Estimated timeline

Quotation within 1 working day · delivery timing depends on stock availability, and we confirm it with your quotation.

Specifications

41 specifications · Source: manufacturer · checked Oct 2026

Technical41

Part Number(s): TouchPro PCAP (clear with anti-friction) - E222371
Enclosure Color: Black
Touch Technology & Capacity: PCAP (TouchPro® Projected Capacitive) - 12 Touch
Touch Interfaces: USB
Diagonal Size: 31.5'' diagonal, Active matrix TFT LCD (LED)
Active Area: 27.49" x 15.47" / 698.4mm x 392.9mm
Aspect Ratio: 16:9
Resolution: 1920 x 1080 @ 60hz
Viewing Angle: Horizontal: ±89° or 178° total / Vertical: ±89° or 178° total
Number of Colors: 16.7 million
Brightness (typical): LCD Panel: 500 nits PCAP: 430 nits
Response Time-total (typical): 8 msec
Contrast Ratio: 3000:1
I/O Ports: Input: AC power input, USB type B (for Touch), VGA, 2x HDMI, GPIO, DisplayPort, Audio Line in Output: Audio Headphones out, RJ45 (for optional OSD remote)
Input Video Frequency: Horizontal: 31.5 - 73 KHz Vertical: 47 - 63 Hz
Audio Input Connector: 3.5 mm TRS jack
Audio Input Signal Range: 1Vrms max stereo signal (standard PC line out)
Headphone Output Connector: 3.5 mm TRS jack
Speakers: 4 x 5 W stereo speakers
Power Supply: AC internal - Replacement power cables are available with the purchase of a replacement cable kit - Elo P/N: E060080
Input Connector: IEC 60320 C6
Input Voltage: 100 - 240 VAC 50/60Hz
Maximum Operating Time: 24 hours/day
Power Consumption (Typical): Monitor Only (Typical at 120V at 60Hz): ON: 55.0 W; SLEEP: 9.0 W; OFF: 2.0 W (Typical at 230V at 50Hz): ON: 53.0 W; SLEEP: 9.0 W; OFF: 2.5 W Monitor with ECMG3 (Typical at 120V at 60Hz): ON: 62.0 W; SLEEP: 12.0 W; OFF: 11.0 W (Typical at 230V at 50Hz): ON: 63.0 W; SLEEP: 11.0 W; OFF: 12.0 W
Dimensions: 30.03" x 18.00" x 1.99" / 762.8mm x 457.3mm x 50.5mm
Shipping Box Dimensions: 34.84" x 7.87" x 22.83" / 885mm x 200mm x 580mm
Weight (Unpackaged): With ECMG3: 34.88 lbs / 15.82 Kg Without ECMG3: 28.26 lbs / 12.82 Kg
Weight (Packaged): Without ECMG3: 38.51 lbs / 17.47 Kg
Operating Temperature: Portrait/Landscape Mode: 0°C to 40°C / 32°F to 104°F Table top Mode and with Intel OPS modules: 0° C to 35° C OR 32°F to 95°F
Storage Temperature: -20°C to 60°C / -4°F to 140°F
Humidity: Operating: 20% to 80% Storage: 10% to 95%
Mounting Options: VESA mount per MIS-F, 400, 400, 6MM
Sealability: Touchscreen sealed to bezel Touchscreen sealed to LCD
MTBF: 50,000 hours demonstrated
Warranty: 3-year
Extended Service Options: 4 year warranty coverage + AUR - Elo P/N: E740135 5 year warranty coverage + AUR - Elo P/N: E740330 3 year warranty coverage + OSE - Elo P/N: E740527 4 year warranty coverage + OSE - Elo P/N: E740728 5 year warranty coverage + OSE - Elo P/N: E740918
Regulatory approvals and declarations: UL, FCC (US) - Class A cUL, IC (Canada) CB (International safety) CE (Europe) - Class A CCC (China) EAC (Russia) VCCI (Japan)
RFID Supported Protocols: ISO - 14443-A ISO - 14443-B ISO – 15693
What's in the Box: HDMI cable (Type A plug to Type A plug), USB cable (Type A plug to Type B plug), power cable, IEC 60320-C5 to NA plug power cable, IEC 60320-C5 to EU/KR plug power cable, IEC 60320-C5 to UK plug, 3.5mm Audio Cable, Energy label according to EU Regulation
Optional PCAP Stylus Pen: E066148
IDS Optional Accessories: Barcode Reader – Elo P/N: E093433 2D Barcode Scanner – Elo P/N: E926356 Elo Backpack® - Elo P/N: E611864 Elo Backpack® 3.0 - Elo P/N: E901355 Magnetic Stripe Reader – Elo P/N: E001002 NFC/RFID Reader – Elo P/N: E001004 Wallmount for IDS 02 Series – Elo P/N: E275050 EMV Cradle for Ingenico ICMP - Elo P/N: E200788 EMV Cradle for Verifone E355 - Elo P/N: E201363 EMV Cradle for MagTek eDynamo - Elo P/N: E375343 EMV Cradle for Ingenico RP457c (with Audio Jack, BT and USB) - Elo P/N: E586981 EMV Cradle for Ingenico RP457c (with BT and USB) - Elo P/N: E710930 Fingerprint Scanner – Elo P/N: E134286 EC

Downloads

0 files from the manufacturer

No downloadable files are listed for this model yet. Ask us and we will send the datasheet.

Questions about 3202L PCAP

Is the Elo 3202L still available to order?

Elo has discontinued the 3202L and replaced it with the 3203L, so this model is no longer sold as a new product. SmartRooms Qatar can quote the 3203L or a compatible replacement for your site. Tell us the screen size you need, the mounting method and the number of units, and we will return a quotation usually within one working day. Existing 3202L owners in Doha can use the same request to plan a like-for-like upgrade.

What should I compare if I replace the 3202L with the 3203L?

Compare the 3203L datasheet with this model's figures: 1920 x 1080 resolution, 12-touch PCAP, 500 nits LCD and 430 nits touch-layer brightness, 3000:1 contrast, and the two HDMI, DisplayPort and VGA inputs. Also check the 400 x 400 mm VESA pattern, the 0 to 40 °C operating range and the power input. A matching specification keeps existing wall brackets and cable runs usable, which matters for a multi-screen fit-out in Lusail.

Will it work on Qatar's 240 V mains supply?

Yes. The internal power supply accepts 100 to 240 VAC at 50/60 Hz, which includes Qatar's 240 V, 50 Hz mains. The box includes a power cable with a UK plug, and an electrician should confirm the socket and plug match before connection. Typical monitor-only draw is 53.0 W when on at 230 V and 9.0 W in sleep mode, a useful figure when estimating the load on a classroom or lobby circuit.

What touch technology does it use, and how many touches does it support?

It uses TouchPro projected capacitive (PCAP) touch with 12 touch points, connected to the host through a USB Type B port. The touch layer is rated at 430 nits and has a clear, anti-friction surface, according to part number E222371. Projected capacitive touch detects input through the glass, and the touchscreen is sealed to both the bezel and the LCD, which suits screens used by the public.

How does it perform in a bright lobby or near windows?

The LCD panel is rated at 500 nits typical and the PCAP touch layer at 430 nits, with a 3000:1 contrast ratio. Those figures suit an air-conditioned lobby with ordinary daylight, but a screen facing a floor-to-ceiling window in Doha will still show glare at midday. Position it side-on to the glazing, or use blinds and a shaded entrance, and confirm the spot with a site survey before fixing.

Can it run in a hot space during Qatar's summer?

The operating range is 0 to 40 °C in portrait or landscape and 0 to 35 °C in tabletop mode or with OPS modules fitted. Storage is rated from -20 to 60 °C, and operating humidity from 20 to 80 percent. Qatar's outdoor summer temperatures regularly exceed 45 °C, so install it in an air-conditioned lobby or hall, keep the vents clear, and avoid unshaded kiosks or enclosures.

What ports and inputs can I connect to it?

Inputs include two HDMI ports, one DisplayPort, one VGA, a USB Type B port for touch, a 3.5 mm audio line-in and a GPIO connector. Outputs are a headphone jack and an RJ45 port for the optional wired OSD remote. A typical setup connects a media player over HDMI, uses USB for touch and feeds audio from a PA system or a PC line-out.

Can I run a computer inside the unit or through an OPS slot?

Yes, through the options Elo lists for this series. ECMG3 kits pair the display with Intel Core i3, i5 or i7 computing modules, in versions with no OS or with Windows 10. The OPS adaptor kit (E337104) supports the IDS 02 Series. Every ECMG3 kit includes the ECM power connector module (E275433). With an OPS module fitted, the operating range becomes 0 to 35 °C, which matters for summer installations.

What is it best used for at a hotel reception in West Bay?

A 31.5-inch touchscreen on a West Bay hotel desk can show local directions, restaurant and transport options and event schedules, so guests can browse without queuing for staff. The 12-touch layer copes with more than one guest tapping at once, and the 178-degree viewing angles let a guest and a receptionist read the same content. Ask for a site survey to confirm desk height and sightlines before installation.

Is it suitable for a university wayfinding point in Education City?

Yes, for indoor wayfinding in an air-conditioned atrium or foyer. The 1920 x 1080 panel suits building maps and room directories, and the 4 x 5 W speakers can play short audio announcements during campus open days. Remember the unit weight of 12.82 kg, or 15.82 kg with the ECMG3 kit, when specifying a wall bracket or floor stand.

How heavy is it, and how should it be mounted?

The unit weighs 12.82 kg without the ECMG3 kit and 15.82 kg with it. It measures 762.8 mm wide, 457.3 mm high and 50.5 mm deep, and uses a 400 x 400 mm VESA pattern. Elo lists a wall-mount for the IDS 02 Series (E275050) and a stand (E275623). Plan the cable route, socket position and wall fixings before installation, and request a free site survey for buildings in Doha or Lusail.

What warranty comes with it?

Elo lists a 3-year warranty for the 3202L. Extended options provide 4-year or 5-year warranty coverage with AUR or OSE service, sold under separate Elo part numbers. The manufacturer's warranty covers products supplied by SmartRooms Qatar. When you request a quote, name the extended option you want for the equivalent model so it can be included in the quotation.

Suggested replacements

Elo 3203L Elo 3203L 32-inch Interactive Touch Signage Display

32″ 1920 x 1080 @ 60hz LCD Panel: 500 nits

Elo 3204L Elo 3204L 32-inch Interactive Touch Signage Display

32″ 1920 x 1080 @ 60hz LCD Panel: 400 nits

Elo 3263L Elo 3263L 32-inch Open-Frame Touchscreen Monitor

32″ 1920 x 1080 @ 60hz LCD panel: 500 nits

Elo 24-inch I-Series 3 with Intel Elo 24-inch I-Series 3 with Intel All-in-One Touch Computer

24″ 1920 x 1080 @ 60Hz LCD panel: 250 nits

Elo 22-inch I-Series 3 with Intel Elo I-Series 3 22-inch Interactive Touch Computer with Intel

22″ 1920 x 1080 @ 60Hz LCD panel: 250 nits

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